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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer service and sales, ensuring a positive customer experience while effectively managing branch operations. Proficient in navigating computer applications and operating powered industrial equipment to support warehouse tasks.
Highest-signal resume keywords
Customer Experience ManagementSales Promotion LeadershipOrder Entry AccuracyPowered Industrial Equipment OperationEffective Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order EntryWarehouse OperationsSales MaximizationProduct SelectionHeavy Lifting
Soft Skills
Customer Loyalty EncouragementAdaptable CommunicationTeam Collaboration
Tools & Technologies
Computer Applications
Industry Keywords
Branch OperationsCustomer ServiceShowroom Sales
About the role
Key responsibilities & impact- Provide solutions and connect with walk-in customers
- Serve as a subject matter expert for branch team members
- Maximize sales opportunities and lead showroom sales promotions and product specials
- Exceed customer expectations and encourage customer loyalty
- Oversee the entire customer experience, including product selection, accurate order entry and maintenance, safely picking product, and safely loading customer vehicles
- Navigate computer applications for customer-facing and warehouse activities
- Complete and take responsibility for branch processes important to branch operations and effectiveness
- Shift focus to perform a variety of warehouse tasks
- Report to the Branch Manager
Requirements
What you’ll need- High School Diploma or equivalent
- 1+ years of experience in related field
- Lift up to 50 pounds unassisted and heavier loads with assistance
- Adapt communication and style to differing audiences, including in writing/email, over the phone, and in person
- Operate powered industrial equipment
Benefits
Comp & perks- Medical, dental, vision, and life insurance plans starting on day one
- 6 free sessions each year with a licensed therapist
- 18 paid time off (PTO) days annually for full-time employees, prorated based on employment start date
- 6 company holidays per year
- 6% company contribution to a 401(k) Retirement Savings Plan each pay period, with no employee contribution required
- Employee discounts
- Tuition reimbursement
- Student loan refinancing
- Free access to financial counseling, education, and tools
- Maternity support programs
- Nursing benefits
- Up to 14 weeks paid leave for birth parents
- Up to 4 weeks paid leave for non-birth parents