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Field Operations Associate, Fixed-Term Position
Grainger. Own the entire customer experience, including product selection, order entry and maintenance, product picking, and safely loading customer vehicles as needed .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing the customer experience through effective product selection, order entry, and maintaining branch operations. Proficient in navigating computer systems and operating powered industrial equipment while ensuring compliance with safety standards.
Highest-signal resume keywords
Customer Experience ManagementSales ActivitiesWarehouse OperationsPowered Industrial Equipment OperationValid Driver's License
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order EntryProduct PickingWarehouse ActivitiesLifting Up To 25 LbsContinuous StandingComputer Systems NavigationHousekeeping DutiesInitial And Ongoing Training Completion
Soft Skills
Customer Loyalty EncouragementFlexibility
Certifications & Qualifications
High School Diploma/GED
Industry Keywords
Branch SalesCustomer Alcohol And Drug ScreeningBackground Checks
About the role
Key responsibilities & impact- Own the entire customer experience, including product selection, order entry and maintenance, product picking, and safely loading customer vehicles as needed
- Perform branch sales activities to capitalize on sales opportunities, encourage customer loyalty, and deliver revenue targets
- Navigate various computer systems and applications for customer-facing and warehouse activities
- Shift between assisting customers and branch tasks, including warehouse and showroom activities for pickup or shipping
- Perform housekeeping duties to maintain branch appearance according to Grainger standards
Requirements
What you’ll need- High School Diploma/GED or equivalent experience preferred
- Valid driver's license in good standing
- 1+ years experience in related field preferred
- Flexibility to work any time within branch hours of operation
- Ability to work in a position requiring continuous standing and walking
- Ability to lift up to 25 lbs unassisted on a regular basis
- Ability to safely learn and operate powered industrial equipment
- Successful and timely completion of initial and ongoing training as required
- May be required to submit to customer alcohol and drug screening procedures for access to customer sites
- Pre-employment background checks are required for all external candidates
Benefits
Comp & perks- 4% vacation pay
- Fixed-term opportunity lasting a minimum of 18 months
- Equal opportunity workplace
- Reasonable accommodation during the application and selection process