Field Service Technician I

Grainger

. Travel across the country to customer locations and help organize and optimize maintenance shops .

Posted 10/14/2026full-timeRemote • Texas • United StatesMid-LevelSenior💰 $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer relationship management and effective communication skills while optimizing maintenance shop operations through hands-on work and inventory management. Capable of training customers on technology tools and systems to enhance workflow efficiency.

Highest-signal resume keywords

Customer Relationship ManagementInventory ManagementHands-On WorkStrong Communication SkillsFrequent Travel

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Inventory Systems InstallationShelving OrganizationProduct LabelingWorkflow OptimizationTechnology Training

Soft Skills

Self-MotivatedDependableCustomer-Focused

Tools & Technologies

ScannersMobile AppsWeb Tools

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Maintenance Shop OptimizationCustomer LocationsActive Shop Environments

About the role

Key responsibilities & impact

Travel across the country to customer locations and help organize and optimize maintenance shops
Serve as the face of Imperial at customer locations
Partner with the Sales team to create organized, efficient maintenance shops
Install and organize inventory systems, shelving, and steel bin setups
Identify, label, stock, and optimize maintenance products for improved workflow
Train customers on ordering technology, including scanners, mobile apps, and web tools
Travel Monday through Friday to customer locations throughout the United States
Build strong customer relationships

Requirements

What you’ll need

Comfortable with frequent overnight travel (up to 90% during scheduled work weeks)
Mechanically inclined and enjoys hands-on work
Customer-focused with strong communication skills
Self-motivated, dependable, and comfortable working independently
Able to lift up to 75 pounds and work in active shop environments
Valid driver's license required
High school diploma or equivalent required

Benefits

Comp & perks

Medical, dental, and vision insurance beginning Day One
18 days of Paid Time Off
7 paid holidays
6% company contribution to your 401(k) with immediate vesting
Keep your hotel, airline, and rental car loyalty rewards while traveling
Career growth, development, and advancement opportunities within a Grainger company
Training provided for candidates without previous Field Service experience