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Manager, Footwear Operations
Grainger. Lead a team of Shoemobile Sales Representatives who drive mobile shoe stores to industrial customer job sites on pre-scheduled appointments to service company safety shoe benefit programs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading teams and driving sales growth through effective communication and relationship building. Proficient in analyzing customer feedback to enhance subsidy-supported footwear programs and achieve financial performance targets.
Highest-signal resume keywords
People LeadershipSales Growth StrategyCustomer Relationship ManagementCross-Functional CollaborationFinancial Performance Evaluation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Program ManagementCustomer Feedback AnalysisStrategic PlanningFootwear Offer ExpertiseOperational Metrics Achievement
Soft Skills
Influencing SkillsCommunication SkillsRelationship Building
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Subsidy Supported Benefits ProgramsFootwear ServicesMRO ProgramCustomer DynamicsFinancial Targets
About the role
Key responsibilities & impact- Lead a team of Shoemobile Sales Representatives who drive mobile shoe stores to industrial customer job sites on pre-scheduled appointments to service company safety shoe benefit programs
- Drive continuous improvement of the subsidy-supported footwear and MRO program by analyzing feedback and customer surveys, recommending enhancements, and supporting implementation and communication of changes
- Partner with the Sales team by providing Footwear offer expertise to exceed incremental sales growth expectations and meet return on investment for Footwear engagements
- Serve as a Footwear advocate by building internal partnerships and communicating the program’s value
- Collaborate with Branch and Onsite Services teams to drive performance and achieve key operational metrics across In-plant and Branch locations
- Partner with Finance to track and evaluate the financial performance of Shoemobile and Onsite installations and align with established financial targets
Requirements
What you’ll need- Bachelor's Degree or equivalent experience required
- 5+ years People leadership or relevant experience required
- 2+ years of experience selling Subsidy Supported benefits programs preferable
- Experience building relationships and communicating at all levels of the organization and external customers
- Experience with influencing and ensuring alignment with cross functional stakeholders
- Understanding of customer and market dynamics and requirements would be an asset
- Experience participating in strategic planning to improve footwear services and financial performance
Benefits
Comp & perks- Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
- 6 free sessions each year with a licensed therapist
- 18 paid time off (PTO) days annually for full-time employees
- 6 company holidays per year
- 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
- Employee discounts
- Tuition reimbursement
- Student loan refinancing
- Free access to financial counseling, education, and tools
- Maternity support programs
- Nursing benefits
- Up to 14 weeks paid leave for birth parents
- Up to 4 weeks paid leave for non-birth parents