On-Site Service Representative

Grainger

. Manage inventory for assigned customers through the KeepStock program .

Posted 9/30/2026full-timeDeer Park • Texas • United StatesMid-LevelSenior💰 $23 - $29 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills while managing inventory and fulfilling orders across multiple locations. Proficient in using routing software tools to optimize delivery routes and identify opportunities for process improvement.

Highest-signal resume keywords

Inventory ManagementCustomer ServiceRouting Software ProficiencyContinuous Improvement IdentificationMRO Solutions Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Inventory ScanningProduct StockingOrder ProcessingProblem ResolutionProcess Improvement

Soft Skills

Customer EngagementCommunicationProblem-Solving

Tools & Technologies

Routing Software

Industry Keywords

MRO SolutionsCustomer LoyaltySafety ComplianceAccount Growth

About the role

Key responsibilities & impact

Manage inventory for assigned customers through the KeepStock program
Provide outstanding customer service and support account growth
Service multiple customer locations
Receive and stock purchased products in designated customer locations
Scan inventory to trigger orders as products are depleted
Resolve customer problems promptly to retain and promote customer loyalty
Follow designated routes using routing software tools and maintain route guides
Identify continuous improvement opportunities in productivity, process, and cycle time
Comply with customer-facility safety and inspection requirements
Engage customers to create new orders and identify additional product needs
Probe for customer needs during each site visit
Work with sales partners to expand Grainger offerings and implement sales strategy
Help customers understand Grainger's MRO solutions

Requirements

What you’ll need

Ability to service multiple customer locations
Ability to receive and stock purchased products at designated customer locations
Ability to scan inventory for ordering purposes as inventory is depleted
Ability to resolve customer problems promptly
Ability to follow routes defined by routing software tools and maintain route guides
Ability to identify continuous improvement opportunities in productivity, process, and cycle time
Ability to comply with facility safety and inspection requirements
Ability to engage customers to identify additional product needs
Ability to probe for customer needs during each site visit and work with sales partners
Ability to work on the designated Clear Lake/Webster/League City route

Benefits

Comp & perks

Medical, dental, vision, and life insurance plans starting on day one
6 free therapy sessions each year
18 paid time off (PTO) days annually for full-time employees
6 company holidays per year
6% company contribution to a 401(k) Retirement Savings Plan; no employee contribution required
Employee discounts
Tuition reimbursement
Student loan refinancing
Free access to financial counseling, education, and tools
Maternity support programs
Nursing benefits
Up to 14 weeks paid leave for birth parents
Up to 4 weeks paid leave for non-birth parents