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About the role
Key responsibilities & impact- Support assigned customers by managing their inventory
- Provide outstanding customer service
- Drive account growth through customers' inventory management (KeepStock) program
- Work with partners to implement sales strategy
- Help customers understand Grainger's MRO solutions
- Service multiple customer locations
- Receive and stock purchased products in designated customer locations
- Scan inventory to support ordering as inventory is depleted
- Resolve customer problems promptly to retain and promote customer loyalty
- Follow designated routes defined by routing software tools and maintain route guides
- Identify continuous improvement opportunities in productivity, process, and cycle time
- Comply with facility safety and inspection requirements
- Engage customers to identify additional product needs and help create new orders
- Probe for customer needs during each site visit and work with sales partners to expand Grainger offerings
Requirements
What you’ll need- 3 years' experience in a selling or service environment
- High School Diploma or equivalent
- Ability to lift 25 to 60 lbs and/or work in difficult positions
- Collaboration and problem-solving skills
- Ability to handle different technical and operational issues
- Valid driver's license in the state of residence
- Must carry required levels of automobile insurance
Benefits
Comp & perks- Medical, dental, vision, and life insurance plans with coverage starting on day one
- 6 free sessions each year with a licensed therapist
- 18 paid time off (PTO) days annually for full-time employees, prorated based on employment start date
- 6 company holidays per year
- 6% company contribution to a 401(k) Retirement Savings Plan each pay period, with no employee contribution required
- Employee discounts
- Tuition reimbursement
- Student loan refinancing
- Free access to financial counseling, education, and tools
- Maternity support programs
- Nursing benefits
- Up to 14 weeks paid leave for birth parents
- Up to 4 weeks paid leave for non-birth parents