On-Site Service Representative

Grainger

. Manage inventory for assigned customers .

Posted 10/13/2026full-timeGonzales • Louisiana • United StatesMid-LevelSenior💰 $22 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in inventory management and customer service, with a focus on driving account growth and understanding MRO solutions. Proficient in problem-solving and collaboration to enhance customer satisfaction and operational efficiency.

Highest-signal resume keywords

Inventory ManagementCustomer ServiceSales Strategy ImplementationProblem-Solving SkillsValid Driver's License

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Inventory ScanningProduct StockingOrder CreationRoute ManagementContinuous Improvement

Soft Skills

CollaborationCustomer Engagement

Tools & Technologies

Routing Software

Industry Keywords

MRO SolutionsCustomer LoyaltySafety Compliance

About the role

Key responsibilities & impact

Manage inventory for assigned customers
Provide outstanding customer service
Drive account growth through customers' inventory management (KeepStock) program
Work with partners to implement sales strategy
Help customers understand Grainger solutions for their business' MRO needs
Service multiple customer locations
Receive and stock purchased products in designated customer locations
Scan inventory as products are depleted to ensure stocking levels and support ordering
Resolve customer problems promptly to retain and promote customer loyalty
Follow designated routes defined by routing software tools and maintain route guides
Identify continuous improvement opportunities in productivity, process, and cycle time
Comply with facility safety and inspection requirements
Engage customers to identify additional product needs and create new orders
Probe for customer needs during each site visit and work with sales partners to expand Grainger offerings

Requirements

What you’ll need

3 years' experience in selling or service environment
High School Diploma or equivalent
Ability to lift 25 to 60lbs and/or work in difficult positions
Collaboration and problem-solving skills
Ability to handle different technical and operational issues
Valid driver's license in State of residence
Must carry required levels of automobile insurance

Benefits

Comp & perks

Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
6 free sessions each year with a licensed therapist
18 paid time off (PTO) days annually for full-time employees
6 company holidays per year
6% company contribution to a 401(k) Retirement Savings Plan each pay period, with no employee contribution required
Employee discounts
Tuition reimbursement
Student loan refinancing
Free access to financial counseling, education, and tools
Maternity support programs
Nursing benefits
Up to 14 weeks paid leave for birth parents
Up to 4 weeks paid leave for non-birth parents