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Grainger

On-Site Service Representative – Full Time

Grainger

. Service multiple customer locations .

Posted 9/25/2026full-timeIndianapolis • United StatesMid-LevelSenior💰 $22 - $26 per hourWebsite

About the role

Key responsibilities & impact
  • Service multiple customer locations
  • Receive and stock purchased products in designated customer locations
  • Maintain product stocking levels by scanning for ordering as inventory is depleted
  • Resolve customer problems promptly to retain and promote customer loyalty
  • Follow designated routes defined by routing software tools and maintain route guides
  • Identify continuous improvement opportunities in productivity, process, and cycle time
  • Comply with facility safety and inspection requirements
  • Create new orders by engaging customers to identify additional product needs
  • Probe for customer needs during each site visit
  • Work with sales partners to expand Grainger offerings
  • Manage customer inventory through the KeepStock program
  • Support assigned customers and help implement sales strategies

Requirements

What you’ll need
  • 3 years' experience in a selling or service environment
  • High School Diploma or equivalent
  • Ability to lift 25 to 60 lbs and/or work in difficult positions
  • Collaboration and problem-solving skills
  • Ability to handle different technical and operational issues
  • Valid driver's license in state of residence, maintained throughout employment
  • Required levels of automobile insurance

Benefits

Comp & perks
  • Medical, dental, vision, and life insurance plans starting on day one
  • 6 free sessions each year with a licensed therapist
  • 18 paid time off (PTO) days annually for full-time employees
  • 6 company holidays per year
  • 6% company contribution to a 401(k) Retirement Savings Plan each pay period, with no employee contribution required
  • Employee discounts
  • Tuition reimbursement
  • Student loan refinancing
  • Free access to financial counseling, education, and tools
  • Maternity support programs
  • Nursing benefits
  • Up to 14 weeks paid leave for birth parents
  • Up to 4 weeks paid leave for non-birth parents