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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer service and inventory management, with a strong focus on problem-solving and collaboration to enhance customer satisfaction and account growth. Proficient in utilizing routing software tools and maintaining compliance with safety and inspection requirements.
Highest-signal resume keywords
Customer ServiceInventory ManagementRouting Software ToolsProblem-Solving SkillsSales Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Inventory ScanningProduct StockingOrder CreationMRO SolutionsAbility to Lift 25 to 60lbs
Soft Skills
CollaborationCustomer Loyalty Promotion
Certifications & Qualifications
Valid Driver's LicenseAutomobile Insurance
Industry Keywords
Customer LocationsContinuous ImprovementKeepStock ProgramSafety ComplianceService Environment
About the role
Key responsibilities & impact- Service multiple customer locations
- Receive and stock purchased product in designated customer locations
- Ensure product stocking levels by scanning for ordering purposes as inventory is depleted
- Resolve customer problems promptly to retain and promote customer loyalty
- Follow designated route defined by routing software tools and maintain route guides
- Identify continuous improvement opportunities in productivity, process, and cycle time
- Comply with safety and inspection requirements of the facility where service is provided
- Help create new orders by engaging with customers to identify additional product needs
- Probe for customer needs during each site visit and work with sales partners to expand Grainger offerings
- Report to a Supervisor or Manager of Onsite Services
- Manage customer inventory and provide customer service through the KeepStock program
- Support account growth and help customers understand Grainger's MRO solutions
Requirements
What you’ll need- 3 years' experience in selling or service environment
- High School Diploma or equivalent
- Ability to lift 25 to 60lbs and/or work in difficult positions
- Collaboration and problem-solving skills
- Ability to handle different technical and operational issues
- Have and maintain a valid driver's license in State of residence
- Must carry required levels of automobile insurance
- Flexible availability Monday-Friday, starting between 7am-8am
Benefits
Comp & perks- Medical, dental, vision, and life insurance plans with coverage starting after 90 days of employment
- 6 free sessions each year with a licensed therapist
- 9 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date)
- 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
- Employee discounts
- Tuition reimbursement
- Student loan refinancing
- Free access to financial counseling, education, and tools
- Maternity support programs
- Nursing benefits
- Up to 14 weeks paid leave for birth parents
- Up to 4 weeks paid leave for non-birth parents