On-Site Service Representative, Part Time

Grainger

. Service multiple customer locations .

Posted 11/9/2026part-timeHuntsville • Alabama • United StatesMid-LevelSenior💰 $22 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer service and inventory management, with a focus on problem-solving and collaboration to enhance customer loyalty and account growth. Proficient in utilizing routing software tools and adhering to safety and inspection requirements.

Highest-signal resume keywords

Customer Service ExperienceInventory ManagementRouting Software ProficiencyProblem-Solving SkillsValid Driver's License

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Inventory ControlOrder CreationProduct StockingContinuous ImprovementSafety Compliance

Soft Skills

CollaborationCustomer EngagementProblem-Solving

Tools & Technologies

Routing Software

Industry Keywords

KeepStock ProgramCustomer LoyaltyService Environment

About the role

Key responsibilities & impact

Service multiple customer locations
Receive and stock purchased product in designated customer locations
Ensure product stocking levels by scanning for ordering purposes as inventory is depleted
Resolve customer problems promptly to retain and promote customer loyalty
Follow designated routes defined by routing software tools and maintain route guides
Identify continuous improvement opportunities in productivity, process, and cycle time
Comply with safety and inspection requirements of the facility where service is provided
Create new orders by engaging with customers to identify additional product needs
Probe for customer needs during each site visit and work with sales partners to expand Grainger offerings
Manage customer inventory through the KeepStock program and support account growth

Requirements

What you’ll need

3 years' experience in a selling or service environment
High School Diploma or equivalent
Ability to lift 25 to 60lbs and/or work in difficult positions
Collaboration and problem-solving skills
Ability to handle different technical and operational issues
Valid driver's license in State of residence
Must carry required levels of automobile insurance

Benefits

Comp & perks

Medical, dental, vision, and life insurance plans
6 free sessions each year with a licensed therapist
9+ paid time off (PTO) days annually for part-time employees
6 company holidays per year
6% company contribution to a 401(k) Retirement Savings Plan per pay period, with no employee contribution required
Employee discounts
Tuition reimbursement
Student loan refinancing
Free access to financial counseling, education, and tools
Maternity support programs
Nursing benefits
Up to 14 weeks paid leave for birth parents
Up to 4 weeks paid leave for non-birth parents