Sales and Service Representative, Fly In/Fly Out

Grainger

. Deliver end-to-end Integrated Customer Solutions services across Managed Stores/Cribs, KeepStock (VMI/Vending), Managed MRO, and Integrated Supply programs .

Posted 10/2/2026full-timeWood Buffalo • CanadaJunior💰 CA$53,840 - CA$74,030 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in delivering Integrated Customer Solutions, managing inventory, and ensuring compliance with safety standards. Strong focus on customer service, operational efficiency, and effective communication to drive sales growth and customer success.

Highest-signal resume keywords

Integrated Customer SolutionsInventory ManagementCustomer Service ExperienceKnowledge of WHMIS RegulationsStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Inventory OptimizationProcurement ActivitiesOrder FulfillmentForecastingAsset ManagementSales GrowthOperational PerformanceReporting ToolsVMI SolutionsSafety Standards Compliance

Soft Skills

Problem SolvingInterpersonal SkillsTime ManagementOrganizational SkillsTeam Collaboration

Certifications & Qualifications

High School Diploma/GEDPost-Secondary Education

Industry Keywords

GraingerManaged StoresKeepStockMROCustomer RelationshipsDangerous GoodsPPE RequirementsOperational EfficiencyCustomer SuccessSafety Products

About the role

Key responsibilities & impact

Deliver end-to-end Integrated Customer Solutions services across Managed Stores/Cribs, KeepStock (VMI/Vending), Managed MRO, and Integrated Supply programs
Manage Grainger and non-Grainger materials through forecasting, replenishment, inventory optimization, and asset management
Execute customer transactions, procurement activities, and order fulfillment through Grainger and customer systems
Ensure inventory accuracy, product availability, operational efficiency, timely delivery, and issue resolution
Build customer relationships, provide responsive service, resolve complex issues, and communicate the Grainger Value Proposition
Support sourcing activities, inventory strategies, vending and VMI solutions, and integrated supply programs
Use reporting, tools, and product knowledge to drive sales growth, operational performance, continuous improvement, and customer success
Maintain compliance with Grainger, customer, regulatory, and safety standards
Provide flexible support across customer service, sales, operational, branch, and warehouse activities

Requirements

What you’ll need

High School Diploma/GED required
1+ years customer service experience required
Strong work ethic and personal commitment to get the job done
Demonstrated focus on exceptional customer service
Ability to work as part of a team and independently
Knowledge of industrial and/or safety products preferred
Superior interpersonal, problem solving and customer service skills
Strong, organized and effective communication skills
Self-starter with initiative to achieve goals beyond requirements
Strong time management and organizational skills, with ability to meet tight deadlines
Proficient computer skills and aptitude
Knowledge of dangerous goods and WHMIS regulations required
Post-secondary education or equivalent work experience
May be required to undergo customer alcohol and drug screening
Ability to regularly lift up to 50 pounds unassisted and heavier loads with assistance
Ability to meet customer-site PPE and safety requirements, including hard hat, steel-toed safety boots, and facial-hair requirements for close-fitted N95 masks
Pre-employment background check required for external candidates

Benefits

Comp & perks

Incentive target of $1,800.00 contingent upon individual and company performance objectives
Fly-in/fly-out travel to and from the site arranged and covered by the company
Camp accommodations provided during the work rotation
Fully serviced camp environment while on site
Medical, dental, vision and prescription drug coverage
Paid time off (PTO)
Up to 12 company holidays per year, dependent on home province
Life insurance coverage, including spousal and dependent life insurance
Employee Family Assistance Program
Registered Retirement Savings Plan and Defined Contribution Pension Plan
Educational and Professional Membership Fee Assistance program
Employee discounts and team member perks