Sales & Service Representative, Fly In/Fly Out, 14 on/14 off

Grainger

. Deliver end-to-end Integrated Customer Solutions services across Managed Stores/Cribs, KeepStock (VMI/Vending), Managed MRO, and Integrated Supply programs .

Posted 10/2/2026full-timeCalgary • CanadaJunior💰 CA$53,840 - CA$74,030 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in delivering Integrated Customer Solutions, managing inventory, and ensuring compliance with safety and regulatory standards. Strong focus on customer service, operational efficiency, and relationship building to drive satisfaction and growth.

Highest-signal resume keywords

Customer Service ExperienceInventory ManagementKnowledge Of WHMIS RegulationsStrong Communication SkillsProblem Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Inventory OptimizationProcurement ActivitiesOrder FulfillmentForecastingAsset ManagementSales GrowthOperational PerformanceReporting ToolsKnowledge Of Industrial ProductsKnowledge Of Dangerous Goods

Soft Skills

Interpersonal SkillsTime ManagementOrganizational SkillsSelf-Starter InitiativeTeamwork

Certifications & Qualifications

High School Diploma/GEDPost Secondary Education

Industry Keywords

Integrated Supply ProgramsManaged StoresVMI SolutionsCustomer SatisfactionSafety Standards

About the role

Key responsibilities & impact

Deliver end-to-end Integrated Customer Solutions services across Managed Stores/Cribs, KeepStock (VMI/Vending), Managed MRO, and Integrated Supply programs
Manage Grainger and non-Grainger materials through forecasting, replenishment, inventory optimization, and asset management
Execute customer transactions, procurement activities, and order fulfillment through Grainger and customer systems
Ensure inventory accuracy, product availability, operational efficiency, timely delivery, and issue resolution
Build customer relationships, resolve complex issues, communicate the Grainger Value Proposition, and support satisfaction, retention, and growth
Support sourcing activities, inventory strategies, vending and VMI solutions, and integrated supply programs
Use reporting, tools, and product knowledge to drive sales growth, operational performance, continuous improvement, and customer success
Maintain compliance with Grainger, customer, regulatory, and safety standards
Provide flexible support across customer service, sales, operational, branch, and warehouse activities

Requirements

What you’ll need

High School Diploma/GED required
1+ years customer service experience required
Strong work ethic and personal commitment to get the job done
Demonstrated focus on providing exceptional customer service
Ability to work as a team and independently
Knowledge of industrial and/or safety products is preferred
Superior interpersonal, problem solving and customer service skills
Strong communication skills
Self-starter with initiative to achieve goals beyond what is required
Strong time management and organizational skills, with ability to adhere to tight deadlines
Proficient computer skills and aptitude
Knowledge of dangerous goods and WHMIS regulations required
Post Secondary education or equivalent work experience
May be required to undergo customer alcohol and drug screening procedures
Ability to regularly lift up to 50 pounds unassisted and heavier loads with assistance
Ability to attend customer sites and comply with applicable safety requirements and PPE requirements, including hard hat, steel-toed safety boots, and facial-hair requirements for close-fitted N95 masks
External candidates must complete pre-employment background checks

Benefits

Comp & perks

Incentive target of $1,800.00 contingent upon achieving individual and company performance objectives
Camp accommodations provided during the work rotation
All travel to and from the site arranged and covered by the company
Medical, dental, vision and prescription drug coverage
Paid time off (PTO)
Up to 12 company holidays per year (dependent on home province)
Life insurance coverage, including spousal and dependent life insurance
Employee Family Assistance Program
Registered Retirement Savings Plan & Defined Contribution Pension Plan
Educational & Professional Membership Fee Assistance program
Employee discounts, team member perks and more