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Granicus

Incentive Compensation Program Manager

Granicus

. Drive the annual incentive compensation planning process for the revenue organization .

Posted 10/5/2026full-timeRemote • Costa RicaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in driving incentive compensation planning and managing complex sales compensation structures, with strong analytical skills to assess program effectiveness and communicate sensitive topics effectively to various stakeholders.

Highest-signal resume keywords
Xactly Incent ExperienceSales Compensation Plan StructureAnalytical SkillsCommunication SkillsRevenue Operations Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Compensation Plan StructuresCrediting MethodologiesPerformance MeasuresQuotasMBO FrameworksGovernanceSales Incentive CompensationReporting and AnalysisData PrivacyProcess Updates
Soft Skills
Problem-Solving AbilitiesVerbal CommunicationWritten CommunicationConfidentialityInterpersonal Skills
Tools & Technologies
SalesforceExcelBusiness Reporting ToolsXactly
Industry Keywords
Revenue OperationsSales OperationsCompensation GovernanceMBO-Based Performance MechanicsCredit Policies

About the role

Key responsibilities & impact
  • Drive the annual incentive compensation planning process for the revenue organization
  • Produce and refine compensation plan structures, crediting methodologies, measures, quotas, MBO frameworks, and performance mechanics
  • Align with Finance, Human Resources, Sales Leadership, Enablement, and Revenue Operations stakeholders
  • Identify plan risks, ambiguities, and friction and recommend improvements
  • Lead annual compensation plan rollout activities
  • Create participant guides, FAQs, leadership talking points, training materials, and compensation communications
  • Explain plan mechanics, crediting policies, performance measures, MBO achievement, and compensation outcomes
  • Handle sensitive compensation conversations with leaders, managers, and individual contributors
  • Resolve compensation inquiries in partnership with the FP&A Sales Compensation team
  • Manage compensation governance, documentation, process updates, and plan interpretations
  • Use Xactly experience for plan implementation, minor participant updates, and troubleshooting
  • Diagnose and escalate compensation system or process issues
  • Produce reporting and analysis on program effectiveness, seller performance, target attainment, MBO achievement, and plan clarity

Requirements

What you’ll need
  • Bachelor's degree in Business, Finance, Economics, Human Resources, Operations, or a related discipline
  • 5+ years of experience in Revenue Operations, Sales Operations, Sales Compensation, or a related business function
  • Experience with complex sales incentive compensation plans, including plan structure and rollout, performance measures, quotas, commission concepts, crediting methodology, accelerators, thresholds, governance, and MBO-based performance mechanics
  • Prior experience using Xactly Incent
  • Strong analytical and problem-solving abilities
  • Exceptional verbal and written communication skills in English
  • Ability to communicate complex and sensitive compensation topics to senior leaders, frontline managers, and individual contributors
  • Proficiency with Salesforce, Excel, and business reporting tools
  • Responsibility for preserving confidentiality, integrity, and availability of company information assets
  • Responsibility for ensuring employee and customer data privacy and completing required privacy training

Benefits

Comp & perks
  • Employee Resource Groups to encourage diverse voices
  • Coffee with Mark sessions with the CEO
  • Microsoft Teams communities focused on wellness, art, furbabies, family, and parenting
  • Special guest discussions on issues impacting employees
  • Remote-first work environment