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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong expertise in benefits administration and operations, with a focus on global and multi-country benefits programs. Proficient in data analysis, compliance activities, and stakeholder management to enhance benefits operations and support compensation decisions.
Highest-signal resume keywords
Benefits AdministrationGlobal Benefits ProgramsData AnalysisCompliance ActivitiesStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Benefits ComplianceCompensation AnalysisHRIS PlatformsData ManagementVendor ManagementBenefits OperationsMarket BenchmarkingAuditingProcess ImprovementExcel
Soft Skills
Analytical SkillsProblem-Solving SkillsAttention to DetailWritten CommunicationVerbal Communication
Industry Keywords
Benefits ProgramsRetirement BenefitsWellness BenefitsStatutory BenefitsThird-Party AdministratorsBrokersCarriersData PrivacyConfidentialityTotal Rewards
About the role
Key responsibilities & impact- Administer global medical, retirement, wellness, and statutory benefits programs
- Execute benefits administration activities including eligibility, enrollments, life events, claims support, and vendor data file management
- Troubleshoot and resolve benefits issues and escalate complex or high-risk matters
- Ensure continuity of benefits operations during system changes, acquisitions, vendor transitions, and data disruptions
- Liaise with brokers, carriers, TPAs, and vendors on service delivery, renewals, and issue resolution
- Perform benefits compliance activities, audits, and regulatory requirements across jurisdictions
- Prepare documentation, data reviews, audit materials, and remediation tracking
- Partner with Legal, Finance, and external advisors on compliance reviews and risk mitigation
- Support configuration, testing, and enhancements of benefits systems and HRIS platforms
- Assist with benefits implementations, vendor transitions, and system upgrades
- Improve benefits operations through automation, standardization, and process improvements
- Ensure accuracy and integrity of benefits data across systems and vendors
- Analyze benefits and compensation data for operational, financial, and Total Rewards planning decisions
- Prepare reports, summaries, and insights for HR and Benefits leadership
- Support annual and off-cycle benefits activities through data preparation and analysis
- Support compensation activities including market benchmarking, salary analysis, and maintenance of compensation data and salary structures
- Provide analytical support for job offers, promotions, internal transfers, and other compensation decisions
- Assist with annual and off-cycle compensation processes through data preparation, analysis, auditing, and reporting
- Partner with HR on compensation questions, data requests, and projects
- Serve as a point of contact for internal benefits questions
- Maintain relationships with HR, Payroll, HRIS, Finance, Legal, brokers, and vendors
- Stay current on global benefits trends, regulations, and best practices
Requirements
What you’ll need- 5+ years of progressive experience in benefits administration
- Experience working with brokers, carriers, and third-party administrators
- Experience supporting global or multi-country benefits programs
- Familiarity with benefits systems, HRIS platforms, and vendor data feeds
- Bachelor's degree in human resources, Business, Finance, or a related field
- Strong expertise in benefits administration and operations
- Knowledge of U.S. benefits and exposure to global, multi-country benefits programs
- Strong analytical and problem-solving skills with attention to detail
- Working knowledge of compensation principles, salary structures, and market benchmarking
- Experience analyzing compensation and benefits data using Excel and HRIS/reporting tools
- Ability to support compensation decisions through accurate data analysis and established guidelines
- Ability to manage multiple priorities and operate independently in ambiguous environments
- Strong written and verbal communication skills
- Effective stakeholder and vendor management capabilities
- Ability to preserve confidentiality, integrity, and availability of company information assets
- Ability to ensure employee and customer data privacy and complete required privacy training