FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Tech Stack
Tools & technologiesERPPMP
About the role
Key responsibilities & impact- Own end-to-end program management for complex customer delivery programs, including active delivery, stabilization, enhancements, integrations, reporting readiness, and future phases
- Partner with Delivery, Product, Engineering, Support, Customer Success, Accounting, and executive stakeholders to align priorities, dependencies, milestones, and customer commitments
- Establish and maintain program plans, RAID logs, decision trackers, milestone plans, acceptance criteria, and executive reporting
- Proactively identify risks, resource constraints, dependency gaps, delayed decisions, and customer readiness issues
- Own escalation paths and drive issues through resolution
- Lead internal and customer-facing governance meetings with clear agendas, timely follow-up, transparent communication, and executive visibility
- Improve scope management, change control, release readiness, customer acceptance, hypercare, and handoff to support
- Coach delivery teams on project hygiene, accountability, and consistent execution
Requirements
What you’ll need- 7+ years of project management, program management, implementation management, or delivery leadership experience
- Proven success managing complex enterprise SaaS implementations
- Experience managing strategic customers with multiple stakeholders, workstreams, integrations, risks, and executive visibility
- Strong understanding of project management fundamentals, including scope, schedule, risks, dependencies, issues, decisions, change control, and acceptance criteria
- Ability to lead customer-facing and internal governance meetings
- Strong written and verbal communication skills, including executive status reporting
- Experience working with Product and Engineering teams to manage technical dependencies and release commitments
- Ability to operate with urgency, structure, and ownership in a fast-moving environment
- Strong follow-up discipline and ability to hold cross-functional teams accountable
- Experience in logistics, transportation, fuel, energy, retail operations, supply chain, dispatch, ERP, or integration-heavy SaaS environments is nice to have
- Experience managing enterprise customers through stabilization, rollout, hypercare, and adoption phases is nice to have
- Experience with Jira, Google Workspace, Slack, project trackers, PSA tools, or similar delivery management systems is nice to have
- PMP, PgMP, Scrum, Agile, or similar certification is helpful but not required
- Experience improving project management maturity within a growing SaaS delivery organization is nice to have
Benefits
Comp & perks- Trust-based, open communication culture
- Opportunities to work with Fortune 500 clients
- Long-lasting, successful career opportunities
- Team recognition and appreciation