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Communications Manager
Gravity Global. Serve as the primary point of contact for external PR agencies, managing relationships, priorities, deliverables, timelines, and strategic alignment .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing external PR agencies and developing comprehensive communications strategies that enhance brand awareness and organizational reputation. Proficient in internal communications, employee engagement initiatives, and crisis communications planning.
Highest-signal resume keywords
Agency ManagementInternal Communications StrategyMedia RelationsProject ManagementCommunication Measurement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Communications PlanningMedia Strategy DevelopmentBrand Campaign ExecutionThought Leadership InitiativesCrisis Communications PlanningEmployee Engagement ProgramsReputation ManagementAward SubmissionsDigital CommunicationsSocial Media Management
Soft Skills
Excellent Written CommunicationInterpersonal CommunicationRelationship BuildingStakeholder ManagementTeam Collaboration
Tools & Technologies
Media Monitoring ToolsAnalytics ToolsInternal Social PlatformsDigital Communication Channels
Industry Keywords
Public RelationsCorporate CommunicationsBrand StorytellingEmployee AdvocacyCommunications Measurement
About the role
Key responsibilities & impact- Serve as the primary point of contact for external PR agencies, managing relationships, priorities, deliverables, timelines, and strategic alignment
- Develop and execute communications plans, media strategies, thought leadership initiatives, executive visibility programs, and brand campaigns
- Lead agency briefings, status meetings, planning sessions, and performance reviews
- Review and guide agency deliverables, including media materials, messaging documents, communications plans, reports, and campaign recommendations
- Manage agency budgets, contracts, reporting, and communications-outcome measurement
- Identify opportunities to enhance media presence, brand awareness, and organizational reputation
- Develop and execute internal communications strategies supporting business priorities, employee engagement, culture initiatives, and organizational change
- Create and manage employee announcements, leadership communications, newsletters, intranet content, talking points, presentations, and engagement campaigns
- Partner with leadership and cross-functional teams to ensure timely, clear, and consistent internal messaging
- Support executive communications and internal communication channels
- Liaise between communications, PR agencies, social media teams, and internal stakeholders
- Coordinate external campaigns, media moments, employee advocacy initiatives, and internal social channels
- Amplify company news, achievements, culture initiatives, and employee stories through social and digital channels
- Manage company awards strategy, calendars, submissions, nominations, and supporting materials
- Gather data, success stories, metrics, and testimonials for award entries
- Track award outcomes and maintain relationships with award organizations and industry groups
- Monitor industry trends, media coverage, employee sentiment, and communications opportunities
- Prepare communications reports, dashboards, and leadership updates
- Support crisis communications planning and reputation management
- Coordinate communications projects across stakeholders, priorities, and deadlines
Requirements
What you’ll need- Bachelor’s degree in Communications, Public Relations, Marketing, Journalism, or a related field
- 5+ years of experience in communications, public relations, corporate communications, or agency management
- Experience managing PR agencies, communications partners, or external vendors
- Experience developing internal communications programs and employee engagement initiatives
- Strong understanding of media relations, social communications, brand storytelling, and reputation management
- Proven ability to manage multiple projects, stakeholders, and deadlines in a fast-paced environment
- Excellent written, verbal, and interpersonal communication skills
- Strong relationship-building skills with executives, employees, agencies, and cross-functional teams
- Previous experience working at a PR agency or managing agency relationships
- Experience with awards programs, industry recognition submissions, and thought leadership initiatives
- Experience supporting internal social platforms, employee advocacy programs, or digital communications channels
- Experience supporting executive communications and organizational change initiatives
- Familiarity with communications measurement, media monitoring, and analytics tools
Benefits
Comp & perks- Competitive reward and pay aligned to local market practices
- Continuous Performance Management with regular feedback and coaching
- Flexible working arrangements
- Plentiful paid time off
- Ongoing training and learning programmes
- Social and team-building events
- Length-of-service and life-milestone recognition
- Gravity Gratitude ‘kudos’ recognition programme
- Family-friendly policies, including parental leave
- Wellbeing resources
- Employee resource groups supporting wellbeing, sustainability and culture