Gravity Global

Account Manager

• Support planning and buying publication campaigns across relevant print and digital titles
• Research publications, audiences, readership profiles, circulation, reach, engagement, environments and editorial context
• Identify suitable titles and media opportunities based on client objectives, target audiences, markets and budgets
• Maintain publication databases, media-owner contacts, rate cards, deadlines, specifications and availability information
• Request and compare proposals, rate details, added-value opportunities and publisher availability
• Assist with media plan development covering titles, formats, positions, insertions, flighting, costs and projected delivery
• Prepare and issue briefs to media owners
• Support negotiation of rates, added value, make-goods and campaign efficiencies under senior guidance
• Coordinate bookings, insertion orders, purchase orders, creative deadlines, materials and campaign confirmations
• Check publication schedules, page positions, creative specifications and delivery requirements before launch
• Liaise with publishers and media owners to resolve issues and confirm changes
• Track spend, bookings, invoices, delivery and outstanding actions
• Support post-campaign reporting on delivery, performance, audience outcomes, added value and learnings
• Maintain campaign documentation and follow approval, QA and governance processes
• Contribute to new-business proposals, media recommendations and publication landscape updates

Junior Media Planner/Buyer – Partnerships

Product Designer

• Lead client-facing discovery and UX strategy engagements, including stakeholder interviews, requirements gathering, audience and journey analysis, heuristic reviews, competitive analysis, and experience audits
• Translate business goals, user needs, content requirements, analytics, SEO considerations, and technical constraints into clear UX recommendations
• Define information architecture, user journeys, functional requirements, sitemap structures, wireframes, prototypes, and experience principles
• Present strategic recommendations and build alignment among client and internal stakeholders
• Ensure UX recommendations support conversion, accessibility, usability, content findability, and broader digital experience strategy
• Provide conversion rate optimization recommendations, outline variant hypotheses, run A/B tests, and report results
• Own UX workstreams from discovery through design handoff
• Act as the UX point of contact for assigned clients, managing expectations, facilitating working sessions, and handling feedback
• Partner with project management, strategy, content, SEO, visual design, development, analytics, and account leadership
• Identify risks, dependencies, and open decisions and provide recommendations to keep projects moving
• Review work for quality, consistency, accessibility, usability, and alignment with approved strategy
• Support handoff to visual design, development, QA, and launch by documenting requirements, decisions, flows, and interaction details
• Collaborate across Gravity’s global Digital Experience team in the US, UK, and Vietnam
• Contribute to reusable frameworks, templates, playbooks, and documentation
• Represent UX/UI in planning, scope development, estimation, new business, and client growth conversations
• Stay current with UX practices, accessibility standards, AI-enabled experiences, search behavior, personalization, analytics, and digital platforms
• Improve UX methods, tools, deliverables, and client offerings
• Use AI and automation thoughtfully for research, synthesis, iteration, documentation, and quality review
• Maintain project documentation, timekeeping, status updates, and administrative records
• Participate in meetings, training, knowledge-sharing, recruitment, and agency-wide initiatives

UX Designer

Social Media Manager

• Plan, schedule, and execute content across social channels in line with client goals and campaign strategies
• Translate strategies into actionable plans and content calendars with Senior Managers and the Social Media Lead
• Maintain understanding of client tone, audience, and market trends
• Ensure output is on-brand, on-message, and optimised for platform best practices
• Support influencer partnerships, community management, and audience engagement
• Track campaign performance using analytics and social listening tools
• Produce reports with insights and optimisation recommendations
• Monitor conversations and engagement and respond according to client community management guidelines
• Identify and escalate risks or opportunities to senior team members
• Build and maintain relationships with client contacts
• Attend client meetings and present updates or performance insights
• Collaborate with Creative, Paid Media, Analytics, and Client Services teams
• Provide strategic input and actionable recommendations to improve client outcomes and campaign performance
• Brief and review social-first content with designers, copywriters, and the creative team
• Apply data-led approaches to content recommendations and channel strategies
• Ensure content meets quality, accuracy, and compliance standards
• Participate in creative brainstorms and contribute innovative ideas
• Stay informed about emerging social trends, formats, and technologies
• Suggest improvements to efficiency, content performance, and workflow
• Support testing of new tools, features, and automation initiatives
• Support new business pitches, case study creation, and internal marketing initiatives
• Promote a collaborative, inclusive, and positive team culture
• Adhere to company policies and processes, including project tracking and time management