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Social Media Manager
Gravity Global. Plan, schedule, and execute content across social channels in line with client goals and campaign strategies .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in social media management and digital marketing, with a strong focus on content strategy, community engagement, and performance analytics. Capable of translating client goals into actionable plans while maintaining brand integrity and optimizing for platform best practices.
Highest-signal resume keywords
Social Media ManagementContent Strategy DevelopmentAnalytics and ReportingCommunity EngagementClient Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Content DeliveryData AnalysisCopywritingProofreadingCampaign ReportingSocial ListeningSchedulingPerformance OptimizationCreative BrainstormingVisual Brand Expression
Soft Skills
Organizational SkillsEffective CommunicationProblem-Solving MindsetAdaptabilityTeam Collaboration
Tools & Technologies
Analytics ToolsSocial Listening ToolsScheduling ToolsCanvaAdobe Creative Cloud
Industry Keywords
Digital MarketingCommunity ManagementInfluencer PartnershipsSocial Media TrendsContent Formats
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Plan, schedule, and execute content across social channels in line with client goals and campaign strategies
- Translate strategies into actionable plans and content calendars with Senior Managers and the Social Media Lead
- Maintain understanding of client tone, audience, and market trends
- Ensure output is on-brand, on-message, and optimised for platform best practices
- Support influencer partnerships, community management, and audience engagement
- Track campaign performance using analytics and social listening tools
- Produce reports with insights and optimisation recommendations
- Monitor conversations and engagement and respond according to client community management guidelines
- Identify and escalate risks or opportunities to senior team members
- Build and maintain relationships with client contacts
- Attend client meetings and present updates or performance insights
- Collaborate with Creative, Paid Media, Analytics, and Client Services teams
- Provide strategic input and actionable recommendations to improve client outcomes and campaign performance
- Brief and review social-first content with designers, copywriters, and the creative team
- Apply data-led approaches to content recommendations and channel strategies
- Ensure content meets quality, accuracy, and compliance standards
- Participate in creative brainstorms and contribute innovative ideas
- Stay informed about emerging social trends, formats, and technologies
- Suggest improvements to efficiency, content performance, and workflow
- Support testing of new tools, features, and automation initiatives
- Support new business pitches, case study creation, and internal marketing initiatives
- Promote a collaborative, inclusive, and positive team culture
- Adhere to company policies and processes, including project tracking and time management
Requirements
What you’ll need- 4–6 years’ experience in social media management or digital marketing
- Proven track record managing content delivery and community engagement for brands
- Experience with analytics, scheduling, and social listening tools
- Exposure to client communication and campaign reporting
- Experience collaborating with Creative, Operations, Analytics, and Client Services teams
- Excellent organisational and time-management skills
- Strong copywriting and proofreading skills, with attention to detail
- Ability to analyse data and turn insights into recommendations
- Effective communication across teams and levels
- Creative and adaptable, with understanding of visual and written brand expression
- Strong understanding of social media trends, content formats, and algorithmic impact on performance
- Accountable, reliable, and proactive in managing workload and deadlines
- Collaborative and team-oriented, with a problem-solving mindset
- Curiosity and willingness to learn, with awareness of evolving social and digital trends
- Ability to remain calm under pressure and manage multiple tasks simultaneously
- Desirable: experience in paid social or influencer activation
- Desirable: familiarity with automation, AI, or performance optimisation tools
- Desirable: basic design or editing capability using Canva or Adobe Creative Cloud
Benefits
Comp & perks- Competitive rewards and pay aligned to local market practices
- Continuous Performance Management with regular feedback and coaching
- Flexible working arrangements
- Plentiful paid time off
- Ongoing training and learning programmes
- Social and team-building events
- Length-of-service and life-milestone recognition
- Gravity Gratitude “kudos” recognition programme
- Family-friendly policies, including parental leave
- Access to wellbeing resources
- Employee resource groups supporting wellbeing, sustainability, and culture
- Supportive, inclusive, and rewarding work environment