UX Designer

Gravity Global

. Lead client-facing discovery and UX strategy engagements, including stakeholder interviews, requirements gathering, audience and journey analysis, heuristic reviews, competitive analysis, and experience audits .

Posted 10/1/2026full-timeRemote • Texas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in UX strategy, user-centered design, and information architecture, with a strong ability to translate business goals into actionable UX recommendations. Proficient in managing client relationships and leading cross-functional teams to deliver complex digital experiences.

Highest-signal resume keywords

UX StrategyInformation ArchitectureWireframingPrototypingConversion Rate Optimization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

User-Centered DesignJourney MappingA/B TestingUsability TestingSEOContent StrategyInteraction DesignAnalytics-Informed UXDesign SystemsAccessibility

Soft Skills

Client Relationship ManagementFacilitationCollaborationPresentation SkillsTime Management

Tools & Technologies

FigmaSitecoreAdobe Experience ManagerWordPressHubSpot

Certifications & Qualifications

UX CertificationAccessibility CertificationResearch Certification

Industry Keywords

B2BDigital PlatformsComplex Digital ExperiencesEnterprise CMSMulti-Market Experiences

Tech Stack

Tools & technologies

AEMSitecoreWordPress

About the role

Key responsibilities & impact

Lead client-facing discovery and UX strategy engagements, including stakeholder interviews, requirements gathering, audience and journey analysis, heuristic reviews, competitive analysis, and experience audits
Translate business goals, user needs, content requirements, analytics, SEO considerations, and technical constraints into clear UX recommendations
Define information architecture, user journeys, functional requirements, sitemap structures, wireframes, prototypes, and experience principles
Present strategic recommendations and build alignment among client and internal stakeholders
Ensure UX recommendations support conversion, accessibility, usability, content findability, and broader digital experience strategy
Provide conversion rate optimization recommendations, outline variant hypotheses, run A/B tests, and report results
Own UX workstreams from discovery through design handoff
Act as the UX point of contact for assigned clients, managing expectations, facilitating working sessions, and handling feedback
Partner with project management, strategy, content, SEO, visual design, development, analytics, and account leadership
Identify risks, dependencies, and open decisions and provide recommendations to keep projects moving
Review work for quality, consistency, accessibility, usability, and alignment with approved strategy
Support handoff to visual design, development, QA, and launch by documenting requirements, decisions, flows, and interaction details
Collaborate across Gravity’s global Digital Experience team in the US, UK, and Vietnam
Contribute to reusable frameworks, templates, playbooks, and documentation
Represent UX/UI in planning, scope development, estimation, new business, and client growth conversations
Stay current with UX practices, accessibility standards, AI-enabled experiences, search behavior, personalization, analytics, and digital platforms
Improve UX methods, tools, deliverables, and client offerings
Use AI and automation thoughtfully for research, synthesis, iteration, documentation, and quality review
Maintain project documentation, timekeeping, status updates, and administrative records
Participate in meetings, training, knowledge-sharing, recruitment, and agency-wide initiatives

Requirements

What you’ll need

Typically, 5+ years of professional experience in UX, particularly for websites in complex B2B spaces
Demonstrated experience leading client-facing UX strategy and delivery for websites, digital platforms, applications, or other complex digital experiences
Experience leading discovery, requirements definition, information architecture, journey mapping, wireframing, prototyping, and design handoff
Experience working in an agency, consultancy, product organization, or other environment with multiple stakeholders and competing priorities
Experience managing client relationships, facilitating workshops, presenting recommendations, and guiding decisions at senior levels
Experience collaborating with distributed, cross-functional, and international teams
Strong command of UX strategy, user-centered design, information architecture, interaction design, and responsive digital experience principles
Understanding of conversion rate optimization principles and ability to provide recommendations, variant recommendations and run A/B testing programs
Proficiency with Figma and related tools for wireframing, prototyping, documentation, and collaborative review
Ability to turn ambiguous business and user problems into structured recommendations, requirements, and deliverables
Working knowledge of accessibility, usability testing, analytics-informed UX, SEO, content strategy, design systems, and web development considerations
Ability to manage multiple client engagements and deadlines
Comfortable working within tight timelines and juggling multiple clients in different industries
Desirable: experience with B2B, enterprise, or complex multi-market digital experiences
Desirable: experience with usability testing, accessibility audits, CRO, personalization, or website analytics
Desirable: familiarity with Sitecore, Adobe Experience Manager, WordPress, HubSpot, or other enterprise CMS platforms
Desirable: experience with design systems, component libraries, modular content models, or composable architectures
Desirable: experience applying AI tools to research, synthesis, prototyping, content, or experience optimization
Desirable: relevant UX, accessibility, or research certification

Benefits

Comp & perks

Competitive reward and pay aligned to local market practices
Continuous Performance Management with regular feedback and coaching
Flexible working arrangements
Plentiful paid time off
Ongoing training and learning programmes
Social and team-building events
Length-of-service and life-milestone recognition
Gravity Gratitude ‘kudos’ recognition programme
Family-friendly policies such as parental leave
Access to wellbeing resources
Employee resource groups supporting wellbeing, sustainability and culture
Supportive, inclusive and rewarding work environment