Accounting Representative III

Great American Insurance Group

. Perform routine and non-routine clerical/accounting functions .

Posted 11/2/2026full-timeRichfield • Ohio • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in accounting support functions, including billing information management, account reconciliation, and customer service. Proficient in utilizing multiple billing and policy applications to resolve complex inquiries and prepare detailed reports.

Highest-signal resume keywords

Accounting Support FunctionsBilling Information ManagementAccount ReconciliationCustomer ServiceInsurance Industry Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account AnalysisPayment ReconciliationReport PreparationBilling Problem ResolutionComplex Customer Inquiries

Soft Skills

Relationship BuildingCommunicationProblem SolvingGuidance and Assistance

Tools & Technologies

Billing ApplicationsPolicy Applications

Industry Keywords

Insurance IndustryRegulations ComplianceAccounts Receivable

About the role

Key responsibilities & impact

Perform routine and non-routine clerical/accounting functions
Provide support in direct bill, agency bill, general accounting, accounts receivable, or related areas
Provide billing information, account reconciliation, and billing problem resolution to internal and external customers
Service complex customer inquiries using multiple billing and policy applications
Provide inbound and outbound phone support
Follow up on complex delinquent accounts, including communication with collection agencies and other entities
Reconcile payments and receipts with account information
Build relationships with departments and outside agencies to resolve problems
Prepare account analyses and compile or create ad hoc reports
Comply with regulations, company policies, and guidelines
Provide guidance and assistance to lower-level positions and serve as a backup to others
Perform other duties as assigned

Requirements

What you’ll need

High School Diploma or equivalent
Associate degree or equivalent experience preferred
Business, Accounting or a related discipline preferred
Minimum of 6 years of experience in accounting support functions
Previous experience in the insurance industry preferred
Applicants must be authorized to work in the United States without the need for current or future sponsorship
Ability to work on-site four days a week and remotely one day a week
Working knowledge of multiple billing and/or policy applications and processing procedures
Ability to provide inbound and outbound phone support
Ability to reconcile payments/receipts with account information
Ability to prepare account analyses and reports

Benefits

Comp & perks

Medical, dental, and vision coverage for full-time employees
Wellness plans
Parental leave
Adoption assistance
Tuition reimbursement
Paid Time Off for full-time and eligible part-time employees
Paid holidays for full-time and eligible part-time employees
401(k) plan with company match
Employee stock purchase plan
Commuter benefits