Associate Business Analyst – Public Sector

Great American Insurance Group

. Support claim setup, updates, payment processing, and other claims administration activities within ClaimCenter .

Posted 11/9/2026full-timeUnited StatesJuniorMid-Level💰 $60,000 - $82,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in claims administration, including setup, processing, and reporting, while leveraging analytical skills to enhance operational efficiency and support technology initiatives. Proficient in collaborating across departments to improve workflows and ensure accuracy in claims data management.

Highest-signal resume keywords

Claims AdministrationData AnalysisMicrosoft ExcelClaimCenterAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims ProcessingData ReportingClaims SetupClaims Review CoordinationProcess ImprovementOperational ReportingWorkflow DocumentationCritical ThinkingBusiness AnalysisInsurance Claims Processes

Soft Skills

CommunicationProblem-SolvingTime ManagementCollaborationOwnership

Tools & Technologies

Microsoft 365Power BITableauSnowflakeArtificial Intelligence Tools

Industry Keywords

Risk ManagementInsurance OperationsBusiness AnalyticsOperational EfficiencyLean Improvement Methods

Tech Stack

Tools & technologies

SnowflakeTableau

About the role

Key responsibilities & impact

Support claim setup, updates, payment processing, and other claims administration activities within ClaimCenter
Provide backup coverage for critical claims operations, including monitoring requests and ensuring claims are routed appropriately
Coordinate claim reviews with internal claims professionals and third-party administrators, including scheduling and follow-up activities
Produce and maintain recurring and ad hoc claims reports, loss runs, and other operational reporting
Analyze claims data and reports for accuracy and completeness, identifying discrepancies and coordinating necessary corrections
Serve as a business resource for ClaimCenter initiatives, including system enhancements, testing, user feedback, and communication of changes
Identify opportunities to improve claims workflows, reduce manual processes, strengthen controls, and increase operational efficiency
Support artificial intelligence, automation, data, and technology initiatives designed to enhance reporting and business processes
Document claims procedures, system changes, and operational workflows to promote consistency and knowledge sharing
Collaborate across Claims, Operations, Underwriting, and Technology on special projects and evolving business priorities

Requirements

What you’ll need

Bachelor’s degree in risk management and insurance, business analytics, information systems, business administration, or a related field, or equivalent relevant experience
Generally, 1-4 years of experience in claims, insurance operations, business analysis, reporting, or a related area
Candidates beginning their careers with relevant education or internship experience may also be considered
Foundational understanding of insurance claims processes is preferred
Strong analytical and critical-thinking skills
Proficiency with Microsoft Excel and other Microsoft 365 applications
Experience with ClaimCenter or a comparable claims-management system is preferred
Exposure to Power BI, Tableau, Snowflake, artificial intelligence tools, process automation, or Lean improvement methods is helpful but not required
Ability to learn new systems, communicate changes clearly, manage multiple priorities, and take ownership of problems
Applicants must be authorized to work in the United States without the need for current or future sponsorship

Benefits

Comp & perks

Medical, dental, and vision coverage
Wellness plans
Parental leave
Adoption assistance
Tuition reimbursement
Paid Time Off
Paid holidays
401(k) plan with company match
Employee stock purchase plan
Commuter benefits