Casualty Claims Specialist/Senior Casualty Claims Specialist

Great American Insurance Group

. Investigates, evaluates, and resolves liability claims of varying complexity and severity .

Posted 11/4/2026full-timeRemote • United StatesSenior💰 $80,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in managing commercial casualty claims, particularly in product liability and premises liability, while maintaining compliance with legal requirements and company policies. Exhibits strong analytical, organizational, and communication skills to effectively handle complex claims and foster collaborative relationships.

Highest-signal resume keywords

Commercial Casualty Claims ExperienceProduct Liability Claims HandlingPremises Liability Claims HandlingCPCU DesignationMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims InvestigationCoverage AnalysisLitigation ManagementClaims ResolutionReserve SettingLegal ComplianceClaims DocumentationAdjuster LicensingContinuing EducationClaims Portfolio Management

Soft Skills

Detail OrientedStrong Organizational SkillsExceptional Customer ServiceEffective CommunicationCollaborative Relationship Building

Tools & Technologies

Electronic Claim FilesMicrosoft Office Applications

Certifications & Qualifications

Adjuster LicensesCPCU Designation

Industry Keywords

Liability ClaimsCoverage Position LettersMediationsArbitrationsDepositionsTrialsStatutesRegulationsClaims Handling ProceduresNationwide Claims Management

About the role

Key responsibilities & impact

Investigates, evaluates, and resolves liability claims of varying complexity and severity
Drafts coverage position letters with moderate supervision
Manages litigation and attends mediations, arbitrations, depositions, and trials as necessary
Sets reserves within prescribed authority and submits written recommendations for reserves outside authority
Applies excellent judgment in evaluating and handling claims
Conveys complex information to appropriate parties while maintaining a professional demeanor
Complies with company procedures and policies, statutes, regulations, and other legal requirements governing claims handling
Responds to inquiries from underwriters and producers
Maintains necessary adjuster licenses and completes required continuing education
Performs other duties as assigned
Manages a nationwide portfolio of commercial casualty claims, primarily product liability and premises liability files
Works with dedicated coverage counsel and technical claim resources

Requirements

What you’ll need

Generally, 8+ years of commercial casualty claims experience
Experience handling product liability and premises liability claims
Detailed coverage analysis experience
Detail oriented and strong organizational skills
Exceptional customer service skills
Strong written, verbal, and effective listening skills
Ability to build and maintain productive and collaborative relationships with coworkers
Significant experience working with Microsoft Office applications and electronic claim files
Must be open to travel, including overnight travel as needed
Bachelor's degree or equivalent work experience and/or training
Must be authorized to work in the United States without current or future employment visa sponsorship
Must maintain necessary adjuster licenses and complete required continuing education
CPCU designation or other advanced insurance credentials is a plus

Benefits

Comp & perks

Medical, dental, and vision coverage
Wellness plans
Parental leave
Adoption assistance
Tuition reimbursement
Paid Time Off
Paid holidays
401(k) plan with company match
Employee stock purchase plan
Commuter benefits