Senior Casualty Claims Specialist / Claims Technical Director - Alternative Markets

Great American Insurance Group

. Investigates and maintains claims, including reviewing and evaluating coverage and/or liability and tenders .

Posted 11/2/2026full-timeRemote • United StatesSenior💰 $120,000 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in claims investigation and resolution, including analyzing complex commercial general liability claims and ensuring compliance with legal requirements. Possesses strong negotiation skills and the ability to convey complex information effectively.

Highest-signal resume keywords

Claims InvestigationComplex Commercial General Liability ClaimsNegotiation SkillsAdjuster's LicenseClaims Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims EvaluationCoverage AnalysisSettlement NegotiationClaims ResolutionDocument Analysis

Soft Skills

Communication SkillsCoachingPerformance Management

Certifications & Qualifications

Active Adjuster's License

Industry Keywords

New York Labor ClaimsLegal RequirementsStatutes and RegulationsClaims Handling Procedures

About the role

Key responsibilities & impact

Investigates and maintains claims, including reviewing and evaluating coverage and/or liability and tenders
Secures and analyzes reports, policies, contracts, releases, statements, and other documents in claims investigations
Works toward resolution of claims files and attends arbitrations, mediations, depositions, or trials as necessary
Establishes reserves and negotiates settlements within prescribed limits
Submits recommendations to a supervisor when settlements exceed personal authority
Conveys complex information about coverage, decisions, outcomes, and negotiations to appropriate parties
Ensures claim payments are issued in a timely and accurate manner
Ensures claims handling complies with applicable statutes, regulations, legal requirements, company procedures, and policies
Provides technical advice to lower-level positions and other functional areas
May oversee performance and coaching of staff and participate in talent selection, development, and performance management decisions
Performs other duties as assigned

Requirements

What you’ll need

Bachelor’s Degree or equivalent experience
Field of Study: Liberal Arts, Business or a related discipline
Generally, 10 or more years of related experience
New York Labor claims experience is strongly preferred
Experience handling complex commercial general liability claims
Holds an active adjuster’s license, preferably in the states of TX or FL
Must be willing to get licensed if there are no active licenses held
Applicants must be authorized to work in the United States without the need for current or future sponsorship

Benefits

Comp & perks

Medical coverage
Dental coverage
Vision coverage
Wellness plans
Parental leave
Adoption assistance
Tuition reimbursement
Paid Time Off
Paid holidays
401(k) plan with company match
Employee stock purchase plan
Commuter benefits