Senior Claims Manager – Workers' Compensation

Great American Insurance Group

. Lead the day-to-day activities and performance of a team of experienced workers’ compensation claims professionals .

Posted 11/2/2026full-timeRemote • United StatesSenior💰 $130,000 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in workers' compensation claims management, including coverage analysis, reserving, and litigation management. Proven ability to lead and develop teams while fostering strong relationships with insureds and stakeholders.

Highest-signal resume keywords

Workers' Compensation Claims ManagementCoverage AnalysisClaims InvestigationLitigation ManagementTeam Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims HandlingLoss MitigationPerformance ManagementStrategic Claims ManagementClaims Supervision

Soft Skills

CommunicationRelationship BuildingJudgmentCoachingCollaboration

Industry Keywords

California Claims ManagementArizona Claims ManagementNevada Claims ManagementOregon Claims ManagementNational Accounts

About the role

Key responsibilities & impact

Lead the day-to-day activities and performance of a team of experienced workers’ compensation claims professionals
Guide proactive, creative, and timely claim strategies
Coach and develop team members through performance management, feedback, learning, and professional development
Oversee complex workers’ compensation claims, including investigation, coverage analysis, reserving, and resolution
Evaluate and direct attorneys, surveillance providers, nurse case managers, and other external resources
Monitor litigation and vendor performance
Partner with insureds to support claim strategies and maintain customer relationships
Develop loss-mitigation approaches through interaction with claimants, insureds, and stakeholders
Promote timely return-to-work strategies and identify light-duty opportunities
Foster communication, collaboration, accountability, and sound decision-making across the claims team
Travel up to 35% of the time, including overnight travel

Requirements

What you’ll need

Bachelor’s degree preferred
10+ years of diverse workers’ compensation claims handling experience required
At least four years of California claims management experience required
Experience supervising workers’ compensation claims in Arizona, Nevada, and Oregon preferred
Expertise in coverage analysis, reserving, claims investigation, and litigation management required
Experience managing claims for large or national accounts required
Experience coaching, developing, and managing experienced claims professionals
Strong communication, relationship-building, judgment, and strategic claims management skills
Must be authorized to work in the United States without the need for current or future sponsorship

Benefits

Comp & perks

Medical coverage
Dental coverage
Vision coverage
Wellness plans
Parental leave
Adoption assistance
Tuition reimbursement
Paid Time Off
Paid holidays
401(k) plan with company match
Employee stock purchase plan
Commuter benefits