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Great American Insurance Group

Senior Claims Representative

Great American Insurance Group

. Investigate and maintain claims .

Posted 9/22/2026full-timeCincinnati • Ohio • United StatesSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in claims investigation and management, with a strong focus on liability claims and compliance with legal requirements. Proficient in analyzing coverage and ensuring timely claims payments while effectively communicating outcomes to stakeholders.

Highest-signal resume keywords
Claims InvestigationLiability Claims ExperienceCoverage EvaluationTimely Claims PaymentsCommercial Auto Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Claims ManagementCoverage AnalysisLiability AssessmentSettlement NegotiationDocument Review
Soft Skills
Effective CommunicationAnalytical ThinkingAttention to Detail
Industry Keywords
Claims HandlingLegal ComplianceInjury ExperienceLitigation ExperienceTrucking Division

About the role

Key responsibilities & impact
  • Investigate and maintain claims
  • Review and evaluate coverage and/or liability
  • Secure and analyze reports, policies, appraisals, releases, statements, records, and other documents in claims investigations
  • Participate in affecting settlements/reserves within prescribed limits
  • Submit recommendations to a supervisor on cases exceeding personal authority
  • Ensure claims payments are issued in a timely and accurate manner
  • Ensure claims handling complies with applicable statutes, regulations, legal requirements, company procedures, and policies
  • Convey coverage, decisions, and outcomes to appropriate parties
  • Perform other duties as assigned
  • Join the Trucking Division’s Physical Damage team in the Cincinnati, OH office

Requirements

What you’ll need
  • Generally, 1 to 3 years of claims experience
  • Prior experience with liability claims and complex coverage is required
  • Injury and litigation experience is a plus
  • Applicants must be authorized to work in the United States without the need for current or future sponsorship
  • Candidates with commercial auto and previous claims experience are encouraged to apply

Benefits

Comp & perks
  • Medical, dental, and vision coverage
  • Wellness plans
  • Parental leave
  • Adoption assistance
  • Tuition reimbursement
  • Paid Time Off
  • Paid holidays
  • 401(k) plan with company match
  • Employee stock purchase plan
  • Commuter benefits