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Senior Claims Representative
Great American Insurance Group. Manage a portfolio of commercial general liability and commercial auto claims throughout the United States .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing commercial general liability and commercial auto claims, with strong capabilities in coverage analysis, negotiation, and litigation management. Proficient in developing and executing claim resolution strategies while maintaining accurate documentation and collaborating with internal partners.
Highest-signal resume keywords
Commercial General Liability Claims HandlingCommercial Auto Claims HandlingCoverage AnalysisNegotiation SkillsLitigation Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims InvestigationPolicy InterpretationReserving PracticesSettlement StrategiesClaims Documentation
Soft Skills
Analytical SkillsOrganizational SkillsCommunication Skills
Certifications & Qualifications
CPCUAICARM
Industry Keywords
Casualty Claims HandlingComplex Commercial ExposuresMediationsSettlement ConferencesDepositionsTrials
About the role
Key responsibilities & impact- Manage a portfolio of commercial general liability and commercial auto claims throughout the United States
- Investigate claims to evaluate coverage, liability, damages, and claim exposure
- Obtain and analyze policies, reports, statements, medical records, expert opinions, and other documentation
- Develop and execute claim resolution, settlement, and reserving strategies within assigned authority
- Analyze and negotiate settlements
- Communicate coverage positions and claim decisions to insureds, claimants, brokers, legal counsel, and business partners
- Participate in mediations, arbitrations, depositions, settlement conferences, and trials as needed
- Authorize payments within delegated authority and ensure timely, accurate claim handling
- Maintain complete and accurate claim documentation, correspondence, reports, and settlement records
- Collaborate with underwriting, marketing, risk engineering, and other internal partners
- Serve as a resource on casualty claims handling, coverage analysis, litigation management, and settlement strategies
Requirements
What you’ll need- Bachelor's degree in Business, Risk Management, Insurance, Finance, or a related field, or equivalent experience
- Generally, 5+ years of commercial casualty claims handling experience
- Experience handling commercial general liability and/or commercial auto claims
- Strong analytical, negotiation, communication, and organizational skills
- Knowledge of policy interpretation, coverage analysis, reserving practices, and litigation management
- Ability to travel as needed
- Professional designation such as CPCU, AIC, ARM, or progress toward designation preferred
- Preferred experience handling claims arising from construction, energy, infrastructure, manufacturing, contracting, transportation, or other complex commercial casualty exposures
- Preferred experience managing catastrophic injury, fatality, large-loss, or complex litigation matters
- Preferred experience attending mediations, settlement conferences, depositions, and trials
- Preferred experience developing and executing claim resolution strategies on complex casualty matters
Benefits
Comp & perks- Medical, dental, and vision coverage
- Wellness plans
- Parental leave
- Adoption assistance
- Tuition reimbursement
- Paid Time Off
- Paid holidays
- 401(k) plan with company match
- Employee stock purchase plan
- Commuter benefits
- Hybrid schedule with potential to work two days remotely