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Great American Insurance Group

Senior Claims Representative – Bodily Injury

Great American Insurance Group

. Manage an inventory of claims to evaluate compensability/liability .

Posted 9/18/2026full-timeRemote • Missouri • United StatesSenior💰 $75,000 - $82,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in managing claims, including evaluating compensability and liability, conducting investigations, and negotiating settlements. Proficient in maintaining detailed claim files and ensuring compliance with industry laws and regulations.

Highest-signal resume keywords
Claims HandlingNegotiation SkillsInsurance Policy KnowledgeAnalytical SkillsBachelor's Degree in Business Administration

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Claims EvaluationInvestigation PlanningSettlement NegotiationClaims ProceduresLiability AssessmentPayment AuthorizationFile ManagementRegulatory KnowledgeRisk ManagementProperty and Casualty Claims
Soft Skills
Interpersonal SkillsCommunication SkillsProblem-Solving SkillsRelationship BuildingConfidentiality
Certifications & Qualifications
Associate in Claims (AIC)
Industry Keywords
Claims ManagementCompensabilityLiabilityArbitrationMediationDepositionsTimely ResolutionCaseload OrganizationInsurance RegulationsConfidential Information

About the role

Key responsibilities & impact
  • Manage an inventory of claims to evaluate compensability/liability
  • Plan and conduct claim investigations to confirm coverage and determine liability, compensability, and damages
  • Determine and negotiate appropriate claim settlements/reserves within prescribed authority
  • Attend arbitrations, mediations, depositions, or trials as needed
  • Convey moderately complex information regarding coverage and settlements to insureds, claimants, and external partners
  • Authorize payments in accordance with assigned authority limits and ensure timely payment
  • Maintain accurate and detailed claim files, including correspondence, reports, and settlement agreements
  • Perform other duties as assigned

Requirements

What you’ll need
  • Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience
  • Minimum of 5 years of experience in property and casualty claims handling
  • Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC)
  • Strong analytical, negotiation, and problem-solving skills
  • Knowledge of insurance policies, coverage, and claims handling procedures
  • Knowledge of industry laws and regulations
  • Ability to organize and prioritize caseloads, ensuring timely resolution of claims
  • Excellent interpersonal and communication skills
  • Ability to build relationships and lead negotiations
  • Proven ability to handle confidential information with discretion
  • Applicants must be authorized to work in the United States without the need for current or future sponsorship

Benefits

Comp & perks
  • Medical, dental, and vision coverage
  • Wellness plans
  • Parental leave
  • Adoption assistance
  • Tuition reimbursement
  • Paid Time Off
  • Paid holidays
  • 401(k) plan with company match
  • Employee stock purchase plan
  • Commuter benefits