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Great American Insurance Group

Senior Claims Specialist – Workers' Compensation

Great American Insurance Group

. Manage California and Oregon workers' compensation claims from inception through resolution .

Posted 10/12/2026full-timeRemote • United StatesSenior💰 $105,000 - $125,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Expertise in managing workers' compensation claims, particularly in California and Oregon, with a strong focus on compliance with relevant laws and regulations. Proven ability to analyze claims, negotiate settlements, and maintain effective communication with stakeholders to achieve favorable outcomes.

Highest-signal resume keywords
Workers' Compensation Claims AdjustingCalifornia Workers' Compensation LawsNegotiation SkillsClaims AnalysisCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Claims ManagementCoverage EvaluationBenefits Eligibility AnalysisClaim DocumentationSettlement NegotiationClaims PracticesClaims Trends AnalysisLarge Loss ReportingLitigation Strategy CollaborationClaim Reserve Management
Soft Skills
Relationship BuildingExceptional Customer ServiceVerbal CommunicationWritten CommunicationCollaboration
Certifications & Qualifications
Associate in Claims (AIC)
Industry Keywords
California Workers' CompensationOregon Workers' CompensationComplianceHigh-Exposure ClaimsClaim Resolution

About the role

Key responsibilities & impact
  • Manage California and Oregon workers' compensation claims from inception through resolution
  • Analyze claim facts and evaluate coverage, compensability, and benefits eligibility
  • Develop and execute strategies to achieve timely and favorable claim outcomes
  • Establish and maintain appropriate claim reserves
  • Negotiate settlements and bring about claim resolution
  • Communicate regularly with claimants, insureds, employers, and other stakeholders
  • Prepare and present large loss reports to internal and external audiences
  • Collaborate with defense counsel on litigation strategy and claim resolution
  • Partner with medical case managers, surveillance vendors, and other external resources
  • Ensure compliance with Illinois workers' compensation laws and regulations
  • Maintain accurate and timely claim documentation
  • Analyze claim trends and exposure to support effective decision-making
  • Provide exceptional service while building strong relationships with customers and business partners

Requirements

What you’ll need
  • 10+ years of workers' compensation claims adjusting experience, including complex or high-exposure claims
  • California experience required
  • Strong knowledge of California workers' compensation laws, regulations, and claims practices
  • Knowledge of Oregon workers' compensation laws and claims practices is a plus
  • Professional industry designations such as Associate in Claims (AIC) are preferred
  • Ability to work Pacific Time Zone business hours
  • Ability to travel occasionally as needed
  • Strong written and verbal communication skills
  • Ability to work with a variety of internal and external contacts
  • Must be authorized to work in the United States without the need for current or future sponsorship

Benefits

Comp & perks
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Wellness plans
  • Parental leave
  • Adoption assistance
  • Tuition reimbursement
  • Paid Time Off
  • Paid holidays
  • 401(k) plan with company match
  • Employee stock purchase plan
  • Commuter benefits