Senior Construction Defect Claims Specialist

Great American Insurance Group

. Manage a book of claims, including construction defect and property claims involving significant size and/or complexity .

Posted 10/16/2026full-timeUnited StatesSenior💰 $110,000 - $140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive technical knowledge in property and casualty claims, particularly in construction defect claims, while effectively managing complex claims and ensuring compliance with legal requirements. Strong analytical, negotiation, and problem-solving skills are essential for successful claim resolution and communication with stakeholders.

Highest-signal resume keywords

10+ Years Experience In Property And Casualty ClaimsConstruction Defect Claims ExpertiseAnalytical And Problem-Solving SkillsNegotiation SkillsAIC Or CPCU Designation Progress

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims ManagementCoverage AssessmentLiability EvaluationSettlement NegotiationClaims ComplianceTechnical ExpertiseClaims Litigation ExperienceCross-Training AbilityAdjuster’s LicenseStrategic Recommendations

Soft Skills

Effective Communication SkillsOrganizational SkillsAttention To DetailListening Skills

Certifications & Qualifications

Associate In Claims (AIC)Chartered Property Casualty Underwriter (CPCU)

Industry Keywords

Property ClaimsCasualty ClaimsGeneral LiabilityClaims ResolutionArbitrationMediationSettlement ConferencesLegal ComplianceClaims Handling ProceduresInsurance Industry

About the role

Key responsibilities & impact

Manage a book of claims, including construction defect and property claims involving significant size and/or complexity
Conduct thorough investigations, critically assess coverage and liability, and formulate strategic approaches to claim resolution
Work toward resolution of claims files and attend arbitrations, mediations, settlement conferences, or trials as necessary
Negotiate settlements within prescribed authority and submit recommendations to supervisors on cases exceeding personal authority
Convey complex coverage, recommendations, decisions, and outcomes to appropriate parties
Ensure claims handling complies with applicable statutes, regulations, legal requirements, company procedures, and policies
Serve as the technical expert on assigned products
Evaluate and make recommendations to executive management on strategically important internal and external issues
Perform other duties as assigned

Requirements

What you’ll need

Minimum of 10+ years of experience in property and casualty claims, including general liability or property claims litigation experience
Prior experience with construction defect claims required
Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC) or Chartered Property Casualty Underwriter (CPCU)
Extensive technical knowledge and skills in both product and industry
Excellent analytical, negotiation, and problem-solving skills
Willingness and ability to cross train in multiple lines of business
Become licensed in all states requiring an adjuster’s license
Effective written, verbal, and listening skills
Strong organizational skills and attention to detail
Must be authorized to work in the United States without current or future employment visa sponsorship

Benefits

Comp & perks

Medical coverage
Dental coverage
Vision coverage
Wellness plans
Parental leave
Adoption assistance
Tuition reimbursement
Paid Time Off
Paid holidays
401(k) plan with company match
Employee stock purchase plan
Commuter benefits
Hybrid work arrangement for Cincinnati-based candidates
Remote work with travel to Cincinnati as needed for qualified candidates outside the greater Cincinnati area