Senior Technical Business Analyst

Great American Insurance Group

. Analyze complex business issues and define business and technical requirements .

Posted 10/26/2026full-timeCincinnati • Ohio • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates advanced proficiency in business and systems analysis, ITIL practices, and the software development lifecycle (SDLC), with a strong ability to translate business needs into actionable technical requirements. Skilled in managing enterprise applications, developing reports and dashboards, and ensuring data protection compliance.

Highest-signal resume keywords

Business And Systems AnalysisSQL ProficiencyEnterprise Application ConfigurationReporting Tools (Power BI, Tableau)ITIL Practices

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business AnalysisSystems AnalysisApplication SupportConfiguration ManagementSQLScripting LanguagesWorkflow ModelingDebuggingPerformance TuningData Protection Compliance

Soft Skills

Excellent CommunicationStakeholder EngagementBusiness Relationship SkillsCoaching SupportCollaboration

Tools & Technologies

Power BITableauEnterprise PlatformsAnalytical ToolsAutomated Protocols

Certifications & Qualifications

Azure Administrator AssociateITIL Foundation CertificationCertified Business Intelligence Professional (CBIP)Certified Information Systems Security Professional (CISSP)

Industry Keywords

Software Development Lifecycle (SDLC)Application SecurityUser Access ManagementData ComplianceAgile Development

Tech Stack

Tools & technologies

AzureCloudSDLCSQLTableau

About the role

Key responsibilities & impact

Analyze complex business issues and define business and technical requirements
Translate requirements into detailed specifications for IT and data solutions
Collaborate with business stakeholders, program and project managers, and cross-functional technical teams
Model system requirements and develop workflow charts, diagrams, and solution specifications
Lead configuration and maintenance of enterprise applications
Tune systems and implement enhancements for performance, reliability, functionality, and scalability
Respond to complex application service requests and troubleshoot system and data issues
Develop technical specifications, contribute to coding and advanced bug fixes, and implement automated protocols and scripts
Lead testing, debugging, and deployment of application updates
Use SQL and analytical tools to investigate issues and support solution decisions
Develop and maintain complex reports and dashboards
Manage application-level security, user access, and data protection compliance
Provide performance and coaching support and participate in talent decisions for direct reports when applicable
May serve as a Scrum Master or agile development team member

Requirements

What you’ll need

Bachelor’s degree in Information Systems, Information Technology, Computer Science, Business, or a related field
Minimum of 10 years of related experience spanning business and systems analysis and hands-on application support, configuration, systems administration, or application development
Experience defining requirements and designing, coding, testing, debugging, documenting, maintaining, or configuring enterprise applications in a business setting
Completion of or continuing progress toward a professional designation preferred, such as Azure Administrator Associate or equivalent cloud certification, ITIL Foundation Certification, Certified Business Intelligence Professional (CBIP), or Certified Information Systems Security Professional (CISSP)
Advanced knowledge of business and systems analysis, ITIL practices, and the software development lifecycle (SDLC)
Advanced proficiency in enterprise platforms, SQL, reporting tools such as Power BI and Tableau, and scripting languages
Ability to translate business needs into actionable technical requirements and practical system solutions
High-level understanding of organizational business and technology operations
Advanced analytical skills
Excellent communication, stakeholder engagement, and business relationship skills
This position is not eligible for employment visa sponsorship; applicants must be authorized to work in the United States without current or future sponsorship

Benefits

Comp & perks

Medical, dental, and vision coverage
Wellness plans
Parental leave
Adoption assistance
Tuition reimbursement
Paid Time Off
Paid holidays
401(k) plan with company match
Employee stock purchase plan
Commuter benefits
Hybrid in-office and remote work