Greater Hartford Gives

Program Manager

• Provide volunteer management support, success requirements and guidance for the Foundation’s 29-town Community Fund committees
• Facilitate meetings, events, and training sessions across the Foundation’s 29-town region
• Implement strategies to enhance volunteer engagement and foster collaboration among town committees
• Communicate applicable resources and connect volunteers with necessary resources
• Support town committee meetings and deliberations, fostering inclusive and participatory grantmaking practices
• Support town committee onboarding, orientation processes, and applicable training
• Communicate policies, procedures, and instruction guides for available resources
• Act as a subject matter expert in the Community Funds Volunteer Handbook
• Support committee members with meeting plans, finance management, calendar planning, and group communications
• Collect, monitor, and troubleshoot technical assistance needs and coordinate relevant resources and training programs
• Support town committee grantmaking, including review, approval, and administration
• Maintain progress tracking using databases such as Foundant and Excel
• Contribute to internal and external communications, presentations, and reports
• Represent the program at recruitment and outreach events
• Coordinate logistics for volunteer engagement events
• Perform other duties as required

Explore Temporary Program Manager – Community Funds at Greater Hartford Gives. Review requirements and application details.

Temporary Program Manager – Community Funds

General

• Serve as fund steward for the Foundation, overseeing relationships and fund management across Greater Hartford Gives fund types.
• Ensure every fund operates according to its purpose, the fundholder's charitable intent, legal and regulatory requirements, and Foundation policy.
• Provide proactive stewardship and strategy for a portfolio of principal prospects and donors.
• Help lead fund operations, including the Annual Fund Review process.
• Collaborate with Finance, Grants Administration, Community Impact, and Development colleagues.
• Serve as a lead practitioner of Greater Hartford Gives Direct, the single point of contact for fund donors and advisors.
• Respond to fundholder and advisor needs, provide education and problem-solving support, and manage new fund onboarding.
• Prepare relationship reviews, briefings, fund and giving histories, and engagement recommendations.
• Develop and carry out individualized engagement plans for principal donors.
• Identify opportunities for fund additions, new funds, legacy commitments, and strategic-priority support.
• Provide personalized stewardship, outreach, check-ins, and giving and grantmaking analysis.
• Support conversations about charitable giving options, complex assets, estate and legacy planning, and philanthropic strategy.
• Support engagement events, fundholder gatherings, and site visits.
• Review and process grant recommendations, confirm grantee eligibility, and ensure timely processing and distribution.
• Manage grant processing for assigned portfolios, including multi-year and recurring grants.
• Research and complete grantee information and support creation of new grantee profiles.
• Manage the Annual Fund Review process and monitor inactive funds.
• Support fund changes, successor advisor transitions, and fund terminations.
• Respond to and resolve Greater Hartford Gives Direct inquiries regarding grants, balances, receipts, Fund Portal support, gifts, fund changes, priorities, and events.
• Lead Direct workflows, response templates, inquiry tracking in CSuite, and service-standards reporting.
• Collaborate on grant processing workflows, CSuite processes, fund records, configuration, and reporting.
• Participate in department and Foundation-wide meetings, events, and projects, including some evenings and external events.
• Support Fund Portal activities, maintain data integrity, and identify system and process improvements.

Explore Donor Experience Officer – Fund Management at Greater Hartford Gives. Review requirements and application details.

Open roles

Temporary Program Manager – Community Funds

Donor Experience Officer – Fund Management