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Communications Officer – Social Media
Greater Vancouver Food Bank. Develop and implement GVFB’s social media strategy across Instagram, TikTok, Facebook, LinkedIn, and YouTube .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in social media strategy and management, with a strong focus on digital campaign execution, audience engagement, and content creation across various platforms. Proficient in analytics reporting and brand identity management, ensuring effective communication and collaboration with stakeholders.
Highest-signal resume keywords
Social Media StrategyDigital Campaign ExecutionPhotography and VideographyHootsuite and Later ProficiencyAdobe Creative Suite Expertise
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Social Media ManagementDigital Campaign DevelopmentVideo EditingPhoto EditingContent CreationAnalytics ReportingAudience Persona DefinitionInfluencer Campaign ManagementGraphic DesignKPI Reporting
Soft Skills
MentoringCollaborationCommunicationCreativityFlexibility
Tools & Technologies
HootsuiteLaterCanvaAdobe Premiere ProFinal CutLightroomAdobe IllustratorMS OfficeContent Management Systems
Certifications & Qualifications
Post-Secondary Degree in CommunicationsValid Driver’s LicenceCriminal Record Check
Industry Keywords
Social Media StrategyDigital MediaCommunity GrowthEngagement FunnelsBrand IdentityInfluencer CollaborationsDigital AdvertisingContent LibrariesStorytellingPerformance Metrics
About the role
Key responsibilities & impact- Develop and implement GVFB’s social media strategy across Instagram, TikTok, Facebook, LinkedIn, and YouTube
- Develop and execute digital campaigns driving website conversions, volunteer sign-ups, and engagement
- Lead digital community growth by defining audience personas, optimizing engagement funnels, and using analytics
- Create trend-driven photography, videography, reels, stories, graphics, and posts
- Manage scheduling, monitoring, and reporting using Hootsuite and Later
- Represent GVFB in partnerships, influencer collaborations, and digital events
- Create digital advertising content with the Development team
- Mentor and train the Communications Coordinator, external staff, and volunteers
- Script, capture, edit, and produce professional-quality photo and video storytelling content
- Create Canva assets, signage, posters, small collateral, and vector-based graphics in Adobe Illustrator
- Build content libraries for campaigns, events, and ongoing storytelling
- Guard and evolve the organization’s digital and physical brand identity
- Edit, proof, and approve organizational collateral and written content
- Provide coverage for Communications Officer – PR & Media and Communications Coordinator when required
- Deliver monthly, quarterly, and annual social media performance, engagement, growth, and ROI reports
- Conduct social media audits and present insights to the Communications Manager and Chief Executive Officer
- Cultivate influencer and creator relationships
- Support leadership and spokespeople with social media visibility and amplification
- Perform other duties assigned and provide flexibility for events, storytelling, and partnership meetings
Requirements
What you’ll need- Post-secondary degree or diploma in Communications, Marketing, Digital Media, or related field, or relevant years of experience
- 3–5 years of professional experience in social media strategy and management
- Demonstrated expertise in Instagram, LinkedIn, TikTok and short-form video storytelling
- Strong proficiency with Hootsuite, Later, and Canva
- Skilled in photography and videography using professional cameras, equipment, and mobile devices
- Proficiency in video and photo editing software, such as Adobe Premiere Pro, Final Cut, or equivalent
- Experience editing and retouching photos with Lightroom
- Experience vectorizing images and working in Adobe Illustrator
- Experience producing Monthly, Quarterly, and Annual KPI & Analytics Reports
- Experience developing and managing influencer campaigns and collaborations
- Familiarity with Adobe Creative Suite, MS Office, and content management systems considered an asset
- A valid driver’s licence and access to reliable transportation are required
- Criminal record check for working with vulnerable sectors required upon hiring
- Periodic assistance with special events, activations and campaigns on evenings and weekends
- Periodic overnight travel
Benefits
Comp & perks- Flexibility in work arrangements
- Resources and tools to excel in the role
- Inclusive office environment
- Excellent Skytrain accessibility
- Free parking on-site
- Opportunity to learn and grow
- Living wage employer
- Supportive work alongside passionate colleagues