Client Service Coordinator

Greenberg Traurig, LLP

. Update information and upload documents into an immigration case management system .

Posted 9/15/2026full-timeAtlanta • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational skills and attention to detail while managing multiple tasks in a fast-paced environment. Proficient in immigration case management and familiar with AI technologies to enhance operational efficiency.

Highest-signal resume keywords

Immigration Case ManagementData Entry and Data IntegrityMicrosoft Office Suite ProficiencyCustomer Service ExperienceOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryImmigrant and Non-Immigrant Visa DraftingCase File ManagementReport Updating and MaintenanceTravel Arrangements Processing

Soft Skills

Attention to DetailTime ManagementProblem-Solving SkillsInterpersonal CommunicationSelf-Starter

Tools & Technologies

Windows-Based SoftwareMicrosoft WordMicrosoft PowerPointMicrosoft ExcelMicrosoft Outlook

Industry Keywords

Immigration ExperienceLaw Firm ExperienceAI PlatformsClient ServiceHigh-Volume Business Immigration Applications

About the role

Key responsibilities & impact

Update information and upload documents into an immigration case management system
Assist attorneys or paralegals with case initiation
Maintain, update, and organize client files
Assist in drafting immigrant and non-immigrant visas
Perform data entry and maintain data integrity
Update and maintain assigned reports
Monitor immigration expiration dates
Compose engagement letters as requested
Manage caseload and process and distribute essential documents
Process incoming and outgoing correspondence
Manage phone lines, multiple calendars, and time entry
Make travel arrangements and process travel and business expense reports
Assist with department activities and perform additional assigned duties
Collaborate with attorneys, paralegals, and staff in a fast-paced environment preparing high-volume business immigration applications
Report to the Client Service Supervisor
Work overtime as needed

Requirements

What you’ll need

High attention to detail and outstanding organizational skills
Ability to manage time effectively and prioritize multiple tasks under strict deadlines
Ability to work under pressure
Self-starter who can work independently with minimal supervision
Strong problem-solving, initiative, judgment, and follow-up skills
Excellent oral and written interpersonal and communication skills
Professional demeanor and presentation
Minimum 1-3 years experience supporting multiple people
Prior immigration experience and/or law firm experience is desired
Customer service experience
Computer proficiency in Windows-based software and Microsoft Office Suite, including Word, PowerPoint, Excel, and Outlook
Exceptional computer skills and ability to learn new software applications quickly
Basic understanding of artificial intelligence, including core capabilities, limitations, data privacy, accuracy, verification, and ethical considerations
Familiarity with or willingness to learn AI platforms such as Microsoft Copilot or ChatGPT
Proactive approach to learning and adapting to emerging AI and related technologies
Bachelor's degree preferred

Benefits

Comp & perks

Competitive compensation
Excellent benefits package
Innovative and collaborative work environment