Talent Services Operations Specialist

Greenberg Traurig, LLP

. Analyze background reports for incoming new hires and process client background check requests .

Posted 10/5/2026full-timeUnited StatesMid-LevelSenior💰 $80,000 - $93,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in background check analysis and compliance with federal and state regulations, including FCRA and data protection legislation. Proficient in utilizing HRIS systems, particularly Workday, while providing exceptional client service and maintaining confidentiality.

Highest-signal resume keywords

Background Check AnalysisFCRA ComplianceWorkday ProficiencyLabor Law UnderstandingClient Service Excellence

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Background Check ProcessingData AnalysisDocument ReviewReport PreparationEducation VerificationLicense VerificationFederal/State Reporting GuidelinesResearch SkillsProblem-SolvingAttention to Detail

Soft Skills

Interpersonal SkillsCommunication SkillsOrganizational SkillsDiplomacyConfidentiality

Tools & Technologies

HRISMicrosoft Office SuiteWindows-Based SoftwareAI ToolsApplicant Tracking Systems

Certifications & Qualifications

SHRM-CPSHRM-SCP

Industry Keywords

Labor RelationsHuman ResourcesLegal ComplianceData ProtectionSocial Policies

About the role

Key responsibilities & impact

Analyze background reports for incoming new hires and process client background check requests
Work closely with the Director of Talent Service Operations and Talent Services Operations Manager to review background checks in accordance with the FCRA and applicable Data Protection legislation
Process and review background reports under federal/state reporting guidelines and standards
Review CVs/resumes, applications, transcripts, and other documents against background reports for accuracy, consistency, and completeness
Identify and flag discrepancies or gaps for further investigation
Liaise with teams to gather and verify pertinent facts
Communicate with offices and recruiters to obtain missing information or clarify details
Review references and contact professional references to verify employment history when needed
Document and prepare thorough reports of findings
Provide summaries to Talent Services Operations Manager, Director of Talent Services Operations, and/or Director of Compliance
Send clearance notices and support informed placement decisions
Ensure accurate and prompt turnaround on reports and conduct necessary research
Follow up on requests, reports, and escalations throughout the screening process
Maintain accurate records, logs, correspondence, and documentation
Monitor firmwide background checks and follow up with offices
Initiate and track international, client, and vendor background check requests and issue clearances
Submit and/or approve education and license verifications in Workday, including bar and court admission requests
Respond to verification requests from General Counsel, HRIS, and Marketing teams
Apply business, legal, and industry best practices to clear applicants or take pre-adverse/adverse action in accordance with federal/state regulations
Assist with other department activities and perform additional assigned duties

Requirements

What you’ll need

Bachelor's Degree or equivalent experience in Legal, Research, Human Resources, or related field preferred
5 years' experience in Legal, Research, Law Enforcement, Labor Relations, or Human Resources in a large or medium-size organization
Thorough understanding of labor law, industry practices and social policies that may be pertinent to the business
SHRM-CP or SHRM-SCP preferred but not required
Experience with HRIS/applicant tracking systems a plus; preferably experience with Workday
Computer proficiency in Windows-based software and Microsoft Office Suite applications including Word, PowerPoint, Excel and Outlook
Understanding of AI capabilities, limitations, and responsible use in a professional environment
Familiarity with, or willingness to learn, firm-approved AI tools (e.g., Copilot, ChatGPT, or similar platforms)
Provides exceptional client service to internal clients and external candidates and vendor partners
Ability to respond to groups and individuals regarding background check matters with accuracy, diplomacy, and tact
High attention to detail and outstanding organizational skills
Excellent interpersonal and communication skills (oral and written)
Strong problem-solving skills and excellent follow-up skills
Ability to handle highly sensitive business and human resources communications, data and other information with confidentiality and discretion
Investigative mindset and ability to remain impartial when listening to the facts of a dispute
Ability to analyze complex problems and draw conclusions from data
Ability to move from workstation or desk throughout the work area as needed
Ability to sit for extended periods of time
Manual dexterity to use a phone, enter data into a computer, handle objects, and use office equipment

Benefits

Comp & perks

Competitive compensation
Excellent benefits package
Discretionary bonus
Health insurance with an optional HSA
Short term disability
Long term disability
Dental insurance
Vision care
Life insurance
Healthcare and Dependent Care Flexible Spending Accounts
401K
Vacation
Sick time
Employee assistance program
Voluntary accident insurance
Voluntary life insurance
Voluntary disability insurance
Voluntary critical illness and cancer insurance
Pet insurance
Commuter and Transit programs may also be available in certain markets