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Business Process Analyst I/II/III
Greenheck Group. Identify, define, track, prioritize, and support business-unit system-related projects .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing business-unit system-related projects, including defining system requirements, improving processes, and implementing IT initiatives. Proficient in utilizing AI tools and analytics to enhance operational efficiency and support training on systems related to the order-to-cash process.
Highest-signal resume keywords
Project Management SkillsSAP (ERP) ExperienceSQL SkillsLean Manufacturing ConceptsAI Tools Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Process AnalysisRequirements GatheringProcess ImprovementTechnical SupportData ManipulationOperational Dashboard DesignAutomated Data PipelinesChange ManagementDocumentationTraining Facilitation
Soft Skills
CommunicationMentoringCollaborationProblem-SolvingLeadership
Tools & Technologies
JIRASAPMIIGPS ToolsAI ToolsPredictive AnalyticsAutomation Platforms
Certifications & Qualifications
Lean Leader Certification
Industry Keywords
Quote-to-Cash ProcessManufacturing SystemsOperational EfficiencyRegulatory ComplianceCost Management
Tech Stack
Tools & technologiesERPSQL
About the role
Key responsibilities & impact- Identify, define, track, prioritize, and support business-unit system-related projects
- Own projects from concept through completion while managing multiple projects simultaneously
- Work with business-unit sectors to identify bottlenecks, standardize and enhance processes, and eliminate human error
- Partner with Corporate IT to define system requirements and implement IT initiatives
- Lead change management within the business unit
- Communicate programming needs to centralized IT and coordinate with Programmers and IT Analysts
- Translate business requirements into system specifications and document and implement requirements using GPS tools and techniques
- Audit business processes, address non-conformances, and support training
- Provide technical support and troubleshooting for business-unit systems, especially manufacturing systems
- Improve and train stakeholders on the order-to-cash process and systems
- Develop processes, procedures, and documentation supporting cost, quality, customer service, safety, and regulatory compliance
- Mentor analysts and facilitate project-management activities
- Potentially supervise support staff and manage employee development and performance processes
- Design and maintain operational dashboards and automated data pipelines across ERP, WMS, and TMS platforms
- Pilot and embed AI and analytics tools into daily operations and coach teams on their use
Requirements
What you’ll need- Business Process Analyst I: 2–4 years of relevant work experience required
- Business Process Analyst II: 4–6 years of relevant work experience required
- Business Process Analyst III: 6–8 years of relevant work experience required
- 4 Year / Bachelor Degree or equivalent years of job experience required
- SAP (ERP) experience required for levels II and III; preferred for level I
- Knowledge of areas supporting the quote-to-cash process
- Experience gathering and documenting business requirements and training
- Project management skills and ability to manage multiple projects simultaneously
- Systems, Engineering, or Manufacturing background
- Familiarity with lean manufacturing concepts
- Integrated knowledge of areas supporting the quote-to-cash process
- Expected to complete internal Lean Leader Certification
- SQL skills: ability to independently query, clean, and manipulate large operational datasets
- Demonstrated professional experience using AI tools, including generative AI, predictive analytics, or automation platforms
- Experience with JIRA, SAP, and MII
- Ability to operate standard office equipment and perform sedentary, repetitive-motion work
Benefits
Comp & perks- Competitive pay
- Health & Family Support
- Financial Security
- Learning & Development
- Rewards & Recognition
- Wellbeing & Mental Health
- Work-Life Balance
- Fun Perks
- Minimal travel required