Greenheck Group

Software Engineer

• Develop, enhance, maintain, and troubleshoot SAP applications and custom solutions using ABAP
• Participate in SAP S/4HANA initiatives, including custom code remediation, clean core practices, and modernization using Fiori, OData, and SAP BTP
• Develop, modify, and maintain application software supporting internal and external business processes
• Meet with analysts and project leaders to understand requirements and timelines
• Collaborate with users, analysts, and project team members to define solution requirements
• Maintain existing code under minimal guidance
• Perform unit testing on programming changes
• Document program revisions and overall solution design
• Create new applications based on analyst specifications
• Develop application and training documentation
• Assist with application installation and troubleshooting guides
• Troubleshoot application issues and provide debugging support
• Test and identify solutions and create solution documents
• Provide support for outages, job failures, and implementations
• Translate system requirements and technical specifications into development work
• Assist in defining system scope and objectives for moderately complex applications
• Participate in technical discussions with other developers
• Train end users on new applications and enhancements
• Offer feedback and ideas for improving applications, processes, and systems

Application Developer II

Application Engineer

• Provide advanced technical application support and assist the product support team with moderately complex product selection and application questions via phone and email
• Develop and communicate solutions for unique applications, including design and special pricing
• Gather information and resolve complex field problems, including potential onsite support travel
• Determine product needs and requirements using industry codes and standards
• Communicate key selling points of current products to sales teams and customers
• Identify and implement process improvements
• Maintain familiarity with competitor products and identify opportunities
• Develop, organize, and present training for internal and external customers onsite and offsite
• Participate in offsite events, including planning, setup, and customer interactions
• Build rapport and relationships across the representative network and sales channel
• Document service calls and product questions and field issues
• May participate in industry associations, mentor or train team members, provide indirect supervision or have direct reports, and manage moderately complex team projects

Application Engineer I/II

General

• Own the service lifecycle from vendor purchase-order generation through job closeout
• Coordinate with Sales, vendors, contractors, customers, and internal partners to align requirements, timing, and deliverables
• Serve as the primary customer-facing contact, provide proactive status updates, and resolve routine customer issues
• Track project activity, identify risks and trends, and maintain detailed service documentation
• Collaborate with vendors and contractors to support timely service delivery
• Manage and document routine change orders within defined authority limits, escalating non-routine or higher-risk changes
• Review and resolve routine invoice discrepancies and adjustments; escalate complex issues
• Troubleshoot and resolve moderately complex service issues using process and product knowledge
• Document service calls, product questions, and field issues, and monitor accounts and projects to prevent delays
• Identify process-improvement opportunities and partner with more senior Service Specialists on implementation

Service Specialist

Account Manager

• Own and grow the St. Louis sales territory
• Develop a focused territory strategy to strengthen existing accounts, expand market share, and create new revenue opportunities
• Build long-term partnerships with mechanical and HVAC contractors, engineers, distributors, purchasing teams, and end users
• Understand project requirements, identify appropriate products and systems, and recommend commercial kitchen ventilation and mechanical solutions
• Develop new business through prospecting, networking, customer visits, referrals, and relationship development
• Guide customers through product selection, pricing, and quoting using CAPS and other sales tools
• Partner with engineering, inside sales, manufacturing, and technical teams to support projects from opportunity through order
• Represent Accurex at customer meetings, industry events, trade shows, and networking opportunities
• Analyze market and customer insight, competitive activity, and unmet needs to shape territory priorities
• Manage customer needs, sales activity, pipeline development, travel, and follow-up to achieve sales, order volume, and profitability goals