Senior Implementation Consultant

Greenhouse Software

. Lead mid-market and enterprise customers through successful implementations and launches .

Posted 10/30/2026full-timeRemote • United StatesSenior💰 $79,300 - $97,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading successful software implementations for mid-market and enterprise customers, with a strong focus on customer advocacy, product training, and organizational rollout strategies. Proficient in managing complex projects and collaborating with technical teams to ensure seamless transitions and data integrations.

Highest-signal resume keywords

Customer-Facing ExperienceEnterprise Customer EngagementComplex Software ImplementationsGreenhouse Recruiting KnowledgeStakeholder Communication

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Software ImplementationData MigrationSystem DesignProduct TrainingConfiguration Management

Soft Skills

MentorshipProblem-SolvingAdvocacyCommunicationCollaboration

Tools & Technologies

Greenhouse Products

Industry Keywords

Mid-MarketEnterprise CustomersGlobal EntitiesTechnical ProjectsPost-Implementation Transition

About the role

Key responsibilities & impact

Lead mid-market and enterprise customers through successful implementations and launches
Ensure customers track against optimal timelines and achieve time to first value
Drive the value of Greenhouse through implementation and help customers overcome roadblocks
Provide support and mentorship by demonstrating product, service, and best-practice knowledge
Own system design, product training, configuration, and organizational rollout strategies
Advocate for client needs and product requests to internal support, product, engineering, and sales teams
Partner with internal teams for a smooth post-implementation transition
Work with technical teams on data migration, integrations, and reporting
Become a subject matter expert on all Greenhouse products
Handle additional projects and responsibilities as business needs require

Requirements

What you’ll need

Customer-facing experience working with global entities and multiple stakeholders
2+ years of experience working with Enterprise customers (1,000+ employees)
Background delivering complex software implementations and/or technical projects
Ability to break down terminology and concepts across various audiences
Experience communicating with a variety of customer personas at leadership levels
Advanced understanding of Greenhouse Recruiting is a plus
Applicants must be currently authorized to work in the United States on a full-time basis

Benefits

Comp & perks

Medical, dental, and vision insurance
Basic life insurance
Mental health resources
Financial wellness benefits
Fully paid parental leave program
Short-term and long-term disability coverage for U.S.-based employees
401(k) plan and company match for U.S.-based employees
Up to 14 scheduled paid holidays per calendar year for U.S.-based employees
Up to 80 hours of paid sick leave per calendar year for U.S.-based employees
Up to 20-25 days of paid vacation annually for non-exempt employees, depending on tenure
Flexible paid time off (PTO) for exempt employees
Performance review program with actionable feedback
Bonus structure rewarding great performance
Optional co-working spaces
Shared office spaces in New York City and Ireland
Employee resource groups
Remote-first work environment