Senior Revenue Systems Specialist

Greenhouse Software

. Own and build Salesforce solutions, including data model design, declarative automation, validation, permissions, page layouts, and reporting .

Posted 10/30/2026full-timeRemote • United StatesSenior💰 $88,100 - $127,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive Salesforce administration expertise, including data model design, declarative automation, and reporting, while effectively managing integrations with Gainsight and other platforms. Proven ability to lead platform migrations and consolidate systems, ensuring seamless adoption and documentation.

Highest-signal resume keywords

Salesforce AdministrationGainsight ManagementIntegration DevelopmentPlatform MigrationB2B SaaS Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data Model DesignDeclarative AutomationPermissions and SharingReportingProduction-Org ChangesNPS SurveysCustomer Health ScoringCSM AssignmentAccount-Transfer WorkflowsPerformance and Scale Reasoning

Soft Skills

Clear WritingTechnical Explanation to Non-Technical Stakeholders

Tools & Technologies

SalesforceGainsightTotangoChurnZeroPlanhatSalesforce CPQClayMCPAgentic Tooling

Industry Keywords

Revenue OperationsCustomer Success OperationsBusiness SystemsPlatform AdministrationB2B SaaS

About the role

Key responsibilities & impact

Own and build Salesforce solutions, including data model design, declarative automation, validation, permissions, page layouts, and reporting
Take Salesforce projects from scoping and intake through rollout, adoption, and documentation
Administer Gainsight and Accord with the Customer Success Operations team
Manage rules engines, journey and email programs, NPS surveys, customer health scoring, CSM assignment, and account-transfer workflows
Own integrations between Salesforce, Gainsight, and the broader technology stack
Stand up new integrations independently and eliminate recurring failures
Partner with Sales, Customer Success, and Customer Marketing to turn requests into working solutions
Lead platform migration and consolidation projects, including vendor assessment, data movement, cutover, and adoption
Advise on the future direction of the revenue technology stack and surface implementation opportunities and risks
Document solutions and reduce request volume through automation and self-service
Handle additional projects and responsibilities as business needs require

Requirements

What you’ll need

Several years in revenue operations, customer success operations, business systems, or platform administration
B2B SaaS experience
Deep hands-on Salesforce administration experience, including data model design, declarative automation, permissions and sharing, reporting, and production-org changes
Ability to reason about performance and scale implications of Salesforce configuration choices
Hands-on ownership of Gainsight or a comparable post-sale platform such as Totango, ChurnZero, or Planhat
Experience standing up integrations independently and eliminating recurring failures
Experience owning a platform migration or consolidation end to end, including data movement
Track record of taking a problem from initial report through a working solution
Ability to operate as the most knowledgeable person in the room on a platform while enabling others
Clear writing and ability to explain technical work to non-technical stakeholders
Experience across more than one post-sale platform is a plus
Exposure to Salesforce CPQ, Clay, MCP, or agentic tooling is a plus
Applicants must be currently authorized to work in the United States on a full-time basis

Benefits

Comp & perks

Medical, dental, and vision insurance
Basic life insurance
Mental health resources
Financial wellness benefits
Fully paid parental leave
Short-term and long-term disability coverage for US-based employees
401(k) plan and company match
Up to 14 scheduled paid holidays per calendar year for US-based employees
Up to 80 hours of paid sick leave per calendar year for US-based employees
Up to 20–25 days of paid vacation annually for non-exempt employees, depending on tenure
Flexible paid time off (PTO) for exempt employees
Bonus structure that rewards great performance
Performance review program with actionable feedback
Shared office spaces in New York City and Ireland
Optional co-working spaces
Employee resource groups
AI-assisted hiring process with the option to opt out