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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in People Operations, particularly in managing international employment frameworks, EOR arrangements, and performance management. Strong stakeholder management and project management skills are essential for coordinating across multiple countries and ensuring compliance with employment considerations.
Highest-signal resume keywords
People Operations ExperienceEOR ArrangementsPerformance ManagementStakeholder ManagementProject Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
International Employment ConsiderationsFixed-Term ContractsIndependent ContractorsEmployment ComplianceOnboarding ProcessesPerformance Management FrameworksContract ManagementEmployee RelationsJudgement for Legal AdviceAttention to Detail
Soft Skills
Strong CommunicationConfidence Across CulturesCollaborative StyleProactive MindsetEmpathy
Tools & Technologies
People & Culture SystemsEOR Partner PlatformsPerformance Management ToolsContract Management Systems
Industry Keywords
Talent PartnershipEmployment ModelsClient ServicesMulti-Country EnvironmentCommercial Awareness
About the role
Key responsibilities & impact- Build and run the people-operations framework for Greenpark’s growing global in-house talent partnership
- Lead the employment and engagement framework for in-house talent across international markets
- Coordinate country-specific requirements with People & Culture, EOR partners and specialist advisers
- Flag employment considerations including employment versus contractor models, EOR requirements, fixed-term restrictions, probation, notice periods, visas and work permits
- Manage relationships with Playroll and other EOR partners on employment set-up, contracts, changes and ongoing employee matters
- Partner with Talent Acquisition and Client Services to confirm roles, locations, budgets, working models, employment types and contract durations
- Explain the Greenpark/client in-house employment model to candidates and set expectations
- Connect in-house talent with discipline leads across Creative, Content, Social and Search for capability assessment, guidance, coaching and development
- Own and improve onboarding across Greenpark, EOR and client-side requirements
- Establish a performance-management framework combining client-side feedback, discipline input and Greenpark people responsibilities
- Act as the first People Operations liaison for performance, conduct, attendance and wellbeing concerns
- Track contract dates, probation periods, fixed-term end dates and other milestones, coordinating renewals, extensions and employment changes
- Serve as the central People Operations contact among client-side managers, Client Services, Talent Acquisition, People & Culture, Finance and EOR partners
- Introduce scalable processes, templates and guidance, and provide visibility of people risks and upcoming renewals to the Chief People Officer and Client Services leads
Requirements
What you’ll need- Solid People/HR Operations experience, ideally in an international or multi-country environment
- Experience across direct employment, EOR arrangements, fixed-term contracts and independent contractors
- Experience working with EOR providers is highly advantageous
- Good working understanding of international employment considerations
- Judgement to know when specialist legal advice is needed
- Experience supporting performance management and employee-relations matters
- Strong stakeholder-management skills and confidence working with senior internal and client stakeholders
- Strong operational and project-management capability, managing multiple hires, countries, deadlines and stakeholders simultaneously
- Commercial awareness of the relationship between employment decisions, client scope, budgets and delivery
- Excellent written and verbal communication
- High attention to detail
- Confidence working across cultures, markets and time zones
- Proactive, practical mindset and comfort handling situations outside standard processes
- Collaborative, empathetic style
- Alignment with Greenpark’s values: ‘We Strive’, ‘Acting Together’, ‘With Kindness’
Benefits
Comp & perks- 25 days of paid holidays per year + ZA public holidays and your birthday off
- Christmas Closure (extra days on top of your holiday allowance)
- A monthly entertainment subscription paid by the company (e.g. Amazon Prime, Netflix, Spotify, etc.)
- Access to VDU Eye Tests and Employee Assistance Programme (EAP)
- Wellness and peer recognition initiatives, including On The Spot Awards and Value Champion Awards
- LinkedIn Learning access
- Referral Bonus Scheme
- Social Events, including Spring, Summer, Halloween and Christmas parties, plus other ad-hoc events
- WFA policy – work from abroad for up to 4 weeks per year
- Yearly Calm subscription