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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in resource management and staffing across EMEA, with a strong ability to prioritize competing demands and manage freelance resources effectively. Proficient in data handling, reporting, and process improvement to enhance operational efficiency.
Highest-signal resume keywords
Resourcing ManagementFreelance Resource ManagementBudget ManagementData ReportingProcess Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Resource ManagementTraffic ManagementCapacity ReportingData ReconciliationUtilization Tracking
Soft Skills
Decision-MakingPrioritizationCommunication
Tools & Technologies
PaprikaAI Tools
Industry Keywords
Agency ExperienceStudio TrafficFreelance OnboardingBooking RulesTimesheet Compliance
About the role
Key responsibilities & impact- Own resourcing across EMEA and maintain an accurate view of staffing and workload
- Chair the weekly resource meeting and review departmental capacity
- Attend Incoming meetings and convert casting requirements and pipeline changes into bookings
- Maintain accurate Paprika jobs, pipeline stages, schedules, bookings and confidence states
- Resolve capacity conflicts and prioritise committed versus speculative work
- Enforce booking rules with project managers and client services
- Identify freelance needs and determine whether gaps are covered by freelancers, internal resources or revised timelines
- Brief Talent on freelance requirements and confirm fit against the plan
- Ensure freelancers are onboarded, booked, visible in schedules and supported through completion
- Track regional freelance spend and maintain the freelance tracker
- Onboard starters on timesheets, Paprika and resourcing processes
- Own weekly EMEA timesheet compliance and escalate repeat offenders
- Train PMs and client services on booking rules and maintain guidance
- Ensure leavers are removed from schedules
- Verify utilisation targets, contract end dates, grades and rates
- Maintain saved views and billable-target reference data
- Escalate system issues and development needs to the Operations Director
- Implement efficiencies and use AI to reduce manual reporting, reconciliation and follow-up
- Report to the Operations Director and collaborate with delivery, client services, department heads, project managers and Talent
Requirements
What you’ll need- 3–5 years of resourcing or studio traffic experience in a busy agency
- Experience running traffic across project work and retained accounts with multiple competing demands
- Ability to match people to work based on skill, level and fit
- Ability to prioritise competing demands and explain decisions
- Experience briefing and managing freelance resources
- Experience managing a budget
- Experience holding senior people to processes and improving ineffective processes
- Confidence working in a resourcing and job management system
- Paprika experience useful but not essential
- Comfortable reading capacity reports, identifying errors and explaining findings
- Existing use of AI or readiness to learn quickly
- Ability to work with data, reporting, reconciliation and follow-up
Benefits
Comp & perks- Inclusive and respectful workplace culture
- Collaboration-focused work environment
- Equal employment opportunity across protected characteristics