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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive project management expertise with a focus on digital, content, and creative agency environments, including hands-on experience in revenue forecasting and AI tool utilization for project delivery. Proven ability to build client relationships, guide project teams, and ensure project success within budget and scope constraints.
Highest-signal resume keywords
Project Management ExperienceRevenue ForecastingAI Tool UtilizationClient Stakeholder ManagementTeam Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementRevenue ForecastingJob CostingDigital Project DeliveryContent Production ManagementQuality AssuranceResource ManagementRisk ManagementData AccuracyProject Status Reporting
Soft Skills
Excellent CommunicationCalm Under PressureRelationship BuildingGuidance and MentoringCollaboration
Tools & Technologies
PaprikaAI ToolsProject Management Systems
Industry Keywords
FMCGHealthcareCreative AgencyDigital AgencyGlobal Brand Clients
About the role
Key responsibilities & impact- Manage assigned client projects end to end, ensuring delivery is on brief, on time, on budget, with quality and margin protected
- Coordinate project setup and kick-offs
- Act as the first escalation point for project issues and resolve them early
- Build relationships with client stakeholders and provide guidance and issue resolution
- Contribute to new business activities, including pitch development and delivery
- Manage account resourcing and maintain accurate team-capacity forecasts
- Own revenue forecasting, project data accuracy, and early risk/change escalation to Client Services and Finance
- Monitor project costs and margins and support billing and invoicing
- Guide, manage, and develop Project Managers
- Run training sessions to standardize project and workstream practices
- Maintain project status reports and enforce schedule, scope, and resource constraints
- Champion internal systems and collaborate on critical business metrics
- Use AI tools daily for status reporting, documentation, resourcing analysis, and QA
- Help embed AI-enabled delivery practices across the Delivery team
- Manage projects involving AI-assisted content production, ensuring appropriate QA and human review
- Report to a Project Director and communicate with Operations, Account Directors, Client Group Partners, Client Services, and Project Management staff
Requirements
What you’ll need- 6–8 years of project management experience in a digital, content, or creative agency
- 2+ years at Senior Project Manager level or equivalent, such as Delivery Manager or Project Lead
- Proven track record delivering for global brand clients, including FMCG, healthcare, or similar-scale clients
- Hands-on resourcing and revenue forecasting experience
- Confidence with agency job costing/project management systems, such as Paprika or equivalent
- Current daily use of AI tools in delivery, with the ability to identify tools and workflows changed through their use
- Commercial understanding of margin, scope creep, and escalation points
- Excellent communication skills
- Ability to remain calm under pressure and manage senior client stakeholders
- Experience guiding and developing junior Project Managers
- Alignment with Greenpark’s values: We Strive, Acting Together, With Kindness
Benefits
Comp & perks- Inclusive and respectful workplace culture
- Commitment to diversity, equity, inclusion, and belonging
- Opportunities for professional development through training sessions
- Flexible remote work arrangement
