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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading social media strategies and community management across diverse verticals, with a strong focus on analytics, reporting, and AI visibility. Proven ability to mentor teams and collaborate with cross-functional partners to enhance brand presence and engagement.
Highest-signal resume keywords
Social Media LeadershipCommunity ManagementSocial Reporting And AnalyticsSocial ListeningCross-Functional Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Social Media StrategyContent DevelopmentCampaign AnalysisData InterpretationPlatform Best PracticesOrganic And Paid SocialSocial Search KnowledgeGovernance DocumentationAudience TailoringCompetitor Benchmarking
Soft Skills
MentoringClient PresentationTeam ManagementStrategic RecommendationsCollaboration
Industry Keywords
LuxuryBeautyFood And DrinkFMCGPharmaHealthcareRegulated IndustriesAI VisibilityCommunity Response MatricesTone-Of-Voice Guidelines
About the role
Key responsibilities & impact- Lead social media strategy and community management across food and drink, pharma, beauty, and luxury accounts
- Tailor social approaches to each vertical’s audience and objectives
- Lead, mentor, and manage social media and community management teams across markets
- Partner with content, creative, and paid media teams to develop platform-native content
- Champion social search and platform best practices
- Advise on social content’s role in AI visibility and strengthen brand presence and citation in AI-generated answers
- Own insight and reporting across verticals, including social listening, competitor benchmarking, and campaign analysis
- Present strategic recommendations to clients and internal stakeholders
- Set and maintain governance documents, tone-of-voice guidelines, and community response matrices
Requirements
What you’ll need- Significant experience (5+ years) in social media leadership
- Experience managing community management functions and mentoring teams across markets or categories
- Experience across multiple verticals preferred; luxury, beauty, food & drink/FMCG, and pharma/healthcare experience advantageous
- Comfort managing multiple clients simultaneously
- Experience working in regulated industries preferred
- Strong understanding of social platforms, publishing, and best-practice content formats for each channel and audience
- Knowledge of social search is a bonus
- Understanding of the role social plays in AI visibility
- Expert understanding of social reporting and analytics, with ability to interpret data to shape strategy
- Experience in social listening and interpreting social listening data for clients and internal teams
- Experience in both organic and paid social preferred, with ability to align strategies across paid, organic, and web
- Alignment with Greenpark’s core values: ‘We Strive’, ‘Acting Together’, and ‘With Kindness’
Benefits
Comp & perks- Hybrid working arrangement
- 2 days per week required in the London office
- 12-month fixed-term contract
- Inclusive and collaborative workplace culture
- Opportunities to work with global clients and teams
