Payroll Implementation Specialist

GreenSlate

. Gather and verify documents and details for new payroll projects .

Posted 10/31/2026full-timeRemote • United StatesJuniorMid-Level💰 $55,000 - $65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client onboarding and payroll project management, with a strong focus on customer service and relationship-building. Proficient in handling high volumes of tasks while maintaining organization and attention to detail.

Highest-signal resume keywords

Client OnboardingPayroll Project ManagementCustomer Service ExperienceProblem-Solving AbilityAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Payroll SystemsProject ImplementationAccounting BasicsProduction WorkflowsDocument Verification

Soft Skills

Strong Client FocusRelationship-Building AbilityExcellent Communication SkillsOrganizational SkillsAbility to Work Under Pressure

Tools & Technologies

Onboarding TrackerPayroll FormsCheck-Printing Supplies

Industry Keywords

Client ProjectsUnion DepositsBusiness OperationsCustomer ServiceProduction Accounting

About the role

Key responsibilities & impact

Gather and verify documents and details for new payroll projects
Set up standard payroll projects and make routine client-requested changes using established checklists
Add new projects to the payroll system and submit work location requests
Respond promptly and accurately to client calls and emails
Keep clients updated on project status
Escalate complex questions and problems and follow them through to resolution
Support day-to-day client onboarding tasks
Update the onboarding tracker
Send payroll forms and check-printing supplies to productions and confirm delivery
Replace outdated payroll forms and organize the forms library
Enter and update client, project, and industry contact information
Develop working knowledge of union deposits and draft related correspondence
Support the close-out of client projects

Requirements

What you’ll need

Bachelor's degree, or equivalent experience
2+ years of customer service experience
1+ year in implementation or project onboarding
Experience supporting accounting or business operations is preferred
Knowledge of production workflows and accounting basics is a plus
Strong client focus and relationship-building ability
Ability to handle high volumes and stay calm under pressure
Accountability for completing tasks correctly
Problem-solving ability
Enthusiasm for providing superior customer service
Eagerness to learn payroll and production accounting
Excellent listening and communication skills
Highly focused, organized, and detail-oriented
Must be located in the Pacific Time Zone
Ability to work remotely within the United States
Ability to hear, see, stand, sit, and operate standard office equipment
Ability to lift up to 50 pounds
Occasionally able to work hours beyond the normal daily schedule

Benefits

Comp & perks

Competitive salary tailored to your experience, with regular reviews and opportunities for raises
Matching 401(k)
Employee Assistance Program
Mental health support
Accident insurance
Wellness discounts and perks through the Holisticly platform
Full-time remote flexibility with tools and support
Impactful work in the entertainment industry
Collaborative culture
Access to leading AI tools