GreenSlate

Implementation Specialist

• Gather and verify documents and details for new payroll projects
• Set up standard payroll projects and make routine client-requested changes using established checklists
• Add new projects to the payroll system and submit work location requests
• Respond promptly and accurately to client calls and emails
• Keep clients updated on project status
• Escalate complex questions and problems and follow them through to resolution
• Support day-to-day client onboarding tasks
• Update the onboarding tracker
• Send payroll forms and check-printing supplies to productions and confirm delivery
• Replace outdated payroll forms and organize the forms library
• Enter and update client, project, and industry contact information
• Develop working knowledge of union deposits and draft related correspondence
• Support the close-out of client projects

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Payroll Implementation Specialist