Inside Sales Support Specialist

Greyson Clothiers

. Act as the main point of contact for wholesale customers, building and maintaining strong relationships .

Posted 9/24/2026full-timeRemote • United StatesMid-LevelSenior💰 $55,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer support within a wholesale or B2B environment, focusing on relationship building, order management, and effective communication. Proficient in utilizing CRM software to enhance customer interactions and support sales initiatives.

Highest-signal resume keywords

Customer Support ExperienceWholesale ProcessesOrder FulfillmentCRM Software ProficiencyInterpersonal Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order ManagementInventory ManagementCustomer Interaction RecordsOrder ModificationsFeedback Analysis

Soft Skills

Communication SkillsOrganizational AbilitiesAttention to DetailTeam Collaboration

Tools & Technologies

Customer Relationship Management Software

Industry Keywords

WholesaleB2BCustomer FeedbackSales Support

About the role

Key responsibilities & impact

Act as the main point of contact for wholesale customers, building and maintaining strong relationships
Monitor and manage wholesale order status, provide timely customer updates, and address fulfillment concerns
Identify and resolve wholesale customer issues with internal teams
Liaise with sales, logistics, and inventory management departments
Communicate promotions and product launches and facilitate reorders
Assist with order modifications, including quantity, size, and other specifications
Maintain accurate records of customer interactions, feedback, and preferences
Seek customer feedback to improve service quality
Support the wholesale sales team with insights into customer needs and preferences

Requirements

What you’ll need

Proven experience in customer support or a related role, preferably in a wholesale or B2B environment
Excellent communication and interpersonal skills
Strong organizational abilities with attention to detail
Familiarity with wholesale processes, order fulfillment, and inventory management
Ability to work collaboratively in a team-oriented environment
Proficient in using customer relationship management (CRM) software and other relevant tools

Benefits

Comp & perks

Unlimited Paid Time Off
Paid Sick Leave
13 annual paid company holidays
Competitive employee discount
Paid Family Leave Program (Maternity & Bonding)
Company paid long-term and short-term disability
Tax Advantage Accounts (FSA, HSA, FSA Dependent Care, 401(k) & 401(k) Roth)
Comprehensive Medical Coverage (medical, dental, vision) with company HSA contributions