Greyson Clothiers

Customer Support

• Act as the main point of contact for wholesale customers, building and maintaining strong relationships
• Monitor and manage wholesale order status, provide timely customer updates, and address fulfillment concerns
• Identify and resolve wholesale customer issues with internal teams
• Liaise with sales, logistics, and inventory management departments
• Communicate promotions and product launches and facilitate reorders
• Assist with order modifications, including quantity, size, and other specifications
• Maintain accurate records of customer interactions, feedback, and preferences
• Seek customer feedback to improve service quality
• Support the wholesale sales team with insights into customer needs and preferences

Inside Sales Support Specialist