General Manager – Aerie & Zephyr

Greystar

. Manage day-to-day operations of two or more assigned apartment properties .

Posted 9/29/2026full-timeUnited StatesMid-LevelSenior💰 $180,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in property management, financial analysis, and compliance with relevant laws while effectively leading teams and enhancing resident satisfaction. Proficient in utilizing property management software and managing operational budgets to achieve financial goals.

Highest-signal resume keywords

Property ManagementFinancial AnalysisCustomer ServiceTeam LeadershipCompliance Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Budget ManagementLease EnforcementMarket AnalysisFinancial ReportingVendor ManagementOperational StrategyProperty InspectionsSales and MarketingConflict ResolutionData Analysis

Soft Skills

Excellent CommunicationDetail-OrientedSelf-MotivatedCollaborative LeadershipConflict Resolution

Tools & Technologies

EntrataYardiOneSiteSpreadsheet ProgramsDatabase Management Programs

Certifications & Qualifications

Real Estate LicenseProperty Management Certification

Industry Keywords

Fair HousingAmericans with Disabilities ActFair Credit Reporting ActResident SatisfactionOccupancy Goals

About the role

Key responsibilities & impact

Manage day-to-day operations of two or more assigned apartment properties
Manage property team members, daily activities, and resources to achieve budgeted financial and operational goals
Ensure compliance with Company policies, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other applicable laws
Provide input into property budgets by analyzing financial statements, marketing information, and operational reports
Set rent rates, ensure rent and fee collection, make bank deposits, and prepare and review monthly financial status reports
Approve vendor, contractor, and service-provider invoices and coordinate communications with accounting and clients/owners
Control expenditures within the approved budget and manage petty cash
Oversee lease enforcement, resident applications, discounts, renewals, inspections, notices, evictions, late fees, and other charges
Analyze market and economic trends and implement marketing and leasing strategies to achieve occupancy and revenue goals
Promote resident satisfaction and retention by resolving complaints, questions, requests, and service issues
Ensure maintenance teams meet standards for responding to and completing resident service requests
Conduct property inspections and maintain safety, cleanliness, appearance, and appeal of the property and amenities
Interview, hire, orient, train, and manage performance of property staff
Manage client/owner relationships through meetings, property tours, performance updates, and responses to requests
Complete accounting, financial, administrative, and other reports

Requirements

What you’ll need

Bachelor’s degree from an accredited college or university preferred in Business Management, Real Estate, or related field
4–6 years minimum of relevant experience demonstrating property management, sales, marketing, and customer service experience
Ability to manage multiple priorities in a fast-paced environment
Excellent communication, conflict resolution, and customer service skills
Detail-oriented and self-motivated; able to work independently, as a leader, and collaboratively
All licenses and/or certifications required by State and Local jurisdictions
Valid driver’s license to drive a golf cart on property
Proficiency in Internet, word processing, spreadsheet, and database management programs
Strong proficiency with property management software, preferably Entrata, Yardi, and/or OneSite
Management and supervisory skills sufficient to hire, lead, direct, evaluate, and manage subordinate and team members
Ability to physically access all exterior and interior parts of the property and amenities
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and 50 pounds with assistance
Routine local travel may be required for bank deposits, training classes, outreach events, and other duties

Benefits

Comp & perks

Competitive Medical, Dental, Vision, and Disability & Life insurance benefits
Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service
Generous Paid Time off: 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays
Birthday off after 1 year of service
Additional vacation accrued with tenure
Onsite housing discount at Greystar-managed communities, subject to discount and unit availability
6-Week Paid Sabbatical after 10 years of service and every 5 years thereafter
401(k) with Company Match up to 6% of pay after 6 months of service
Paid Parental Leave
Lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy)
Employee Assistance Program
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans
Charitable giving program and benefits
Quarterly or annual bonus program may be available for corporate positions based on individual and company performance
Weekly, monthly, and/or quarterly bonus programs may be available for onsite property positions