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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in property maintenance, compliance with UK Health & Safety laws, and effective team management. Proficient in developing preventative maintenance schedules and managing contractor performance to achieve operational excellence.
Highest-signal resume keywords
Property Maintenance ManagementHealth & Safety ComplianceTeam Leadership and DevelopmentPreventative Maintenance SystemsContractor Supervision
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Building MaintenanceElectrical EngineeringMechanical EngineeringPlumbingRisk Assessment DevelopmentPreventative Maintenance SchedulingBudget ManagementVendor Invoice ProcessingMicrosoft Office ProficiencyBuilding Repair Knowledge
Soft Skills
Exceptional CommunicationCustomer Service OrientationIndependent WorkFlexibility and AdaptabilityCommercial Awareness
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft Outlook
Certifications & Qualifications
IOSH QualificationNVQ in Electrical/Mechanical EngineeringCity Guilds Certification
Industry Keywords
Health & Safety RegulationsBuilding TradesFacilities ManagementStatutory DocumentationReactive MaintenanceService-Level AgreementsCapital WorksChange ManagementHVCA SFG20 Maintenance Job Plans
About the role
Key responsibilities & impact- Support the Community Manager in achieving operational and financial goals
- Oversee technical services and property maintenance for buildings, grounds, amenities, and common areas
- Interact with residents to improve service delivery and resolve issues
- Assign and ensure completion of resident work orders and routine property upkeep
- Monitor mechanical, electrical, and other building services plant and equipment
- Notify managers of major defects and failure trends with recommended actions and costings
- Coordinate with local councils, project managers, and fire services to maintain compliance
- Work with Estates Management on fabric, electrical, and mechanical works and capital works handovers
- Provide monthly reporting on PPM, lifecycle replacement, and contractor performance
- Inspect maintenance work and develop corrective action plans
- Hire, onboard, and develop team members
- Contribute to property budgets and monitor financial performance
- Approve purchase orders, process vendor invoices, and coordinate with finance
- Maintain spare-parts and maintenance-material inventory
- Develop and implement planned preventative maintenance schedules
- Monitor reactive, statutory, and PPM works against service-level agreements
- Coordinate minor works contractors and maintain RAMS, permits, testing records, and statutory documentation
- Review risk assessments and method statements; ensure contractor safety requirements are met
- Carry out HASWA and CDM requirements
- Respond to out-of-hours emergencies and coordinate contractors
- Conduct quality and safety inspections and request capital works as needed
- Promote operational excellence and continuous improvement in facilities management
Requirements
What you’ll need- Good level of general education educated to ‘A’/HND Level as a minimum or equivalent with demonstrable written and numerical skills
- Proficient in Microsoft Office packages including Word, Excel and Outlook
- Understanding of UK Health & Safety laws and statutory regulations relating to buildings management
- Qualification in electrical/mechanical engineering or plumbing (NVQ, City Guilds or similar), or equivalent apprentice program or trade school in the building trades
- Knowledge of building repair trades, purchasing procedures and practices, painting and repair procedures
- Knowledge of Health and Safety risks including manual handling, worksite safety, chemicals, and trip and fall hazards
- Building maintenance experience in a corporate residential environment or related building trades field
- Previous experience supervising contractors/suppliers and working with teams repairing and maintaining premium residential buildings
- Experience developing and maintaining risk assessments and managing preventative maintenance systems
- Exceptional communication skills and ability to work in a customer-facing role
- Ability to work independently and take ownership of tasks/projects
- Flexible and adaptable approach, including willingness to work on-call or overtime where required
- Strong commercial awareness and aptitude for innovative, cost-effective solutions
- IOSH qualification desirable
- Degree or equivalent qualification in engineering or estates management desirable
- Understanding of change management desirable
- Understanding of HVCA SFG20 maintenance job plans desirable
Benefits
Comp & perks- On-call availability and overtime where required
