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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational and administrative capabilities, with proficiency in Microsoft 365 and experience in project management tools. Capable of managing multiple tasks, maintaining accurate records, and supporting onboarding processes while ensuring compliance and process improvement.
Highest-signal resume keywords
Microsoft 365 ProficiencyProject Management Tools FamiliarityAdministrative Coordination ExperienceAttention to DetailExcellent Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Document PreparationMeeting CoordinationFiling System MaintenanceProject Timeline TrackingBasic TroubleshootingOnboarding SupportLeave TrackingPolicy DocumentationProcess ImprovementStandard Operating Procedures Documentation
Soft Skills
OrganisedProactiveService-MindedTeam PlayerQuick Learner
Tools & Technologies
KekaXeroTeamsSlackSharePointHubspot
Certifications & Qualifications
Relevant Diploma or Degree
Industry Keywords
ConsultancyProfessional ServicesFinancial ServicesOperationsBusiness Administration
About the role
Key responsibilities & impact- Manage shared inboxes, calendars, meeting scheduling, and travel or venue bookings
- Prepare, format, and proofread documents, reports, and presentations
- Maintain accurate filing systems
- Assist with onboarding new client projects, including setting up folders, access, templates, and checklists
- Track project timelines, deliverables, and consultant time entries, and flag delays or gaps
- Coordinate meetings, take minutes, and follow up on action items
- Support day-to-day use of internal tools
- Keep records, databases, and trackers accurate and up to date
- Help with user access, licences, and basic first-line troubleshooting
- Support onboarding and offboarding of staff, including equipment, accounts, and paperwork
- Assist with leave tracking, policy documentation, and compliance records
- Identify repetitive tasks and suggest ways to streamline or automate them
- Help document standard operating procedures and keep them current
Requirements
What you’ll need- Matric / Grade 12 plus a relevant diploma or degree (business administration, operations, commerce, or similar), or equivalent experience
- 1 to 2 years' experience in an administrative, operations, or coordination role
- Strong proficiency in Microsoft 365 (Excel, Word, PowerPoint, Outlook, Teams)
- Excellent written and verbal communication
- High attention to detail and the ability to manage several tasks at once
- Discretion when handling confidential client and company information
- Experience in a consultancy, professional services, or financial services environment
- Familiarity with project management tools or Keka, Xero, Teams, Slack, SharePoint, Hubspot
- Interest in process improvement or light automation
- Organised and reliable; meets deadlines and keeps things on track
- Proactive; anticipates needs rather than waiting to be asked
- Service-minded; approachable and responsive to colleagues
- Quick learner; adapts to new tools and processes with ease
- Team player; works well with consultants, management, and external suppliers
Benefits
Comp & perks- A competitive base salary with flexible working arrangements, including a mixture of office-based, working from home, and working on client sites.
- Significant opportunities for professional growth and development as we expand.
- Access to cutting-edge financial modelling tools and resources.
- Collaborative and supportive team culture.
