Employee Relations Specialist

Groundwork USA

. Manage assigned employee relations cases from intake through resolution, including employee complaints, workplace misconduct, policy violations, performance concerns, and other employee relations matters .

Posted 11/9/2026full-timeUnited StatesMid-LevelSenior💰 $58,094 - $77,459 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing employee relations cases, conducting workplace investigations, and providing guidance on performance management and corrective actions. Proficient in navigating employment laws and maintaining case documentation while supporting a geographically dispersed workforce.

Highest-signal resume keywords

Employee Relations ManagementWorkplace InvestigationsFederal And State Employment LawsCase Management SkillsHR Acuity Or Workday Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Workplace InvestigationsPerformance ManagementCorrective ActionEmployee MisconductDocumentation And ReportingRisk AssessmentEmployee Relations PracticesAnalytical SkillsOrganizational SkillsWritten Communication

Soft Skills

Interpersonal SkillsProblem-Solving SkillsJudgmentConfidentialityInfluencing Skills

Tools & Technologies

HR AcuityWorkdayCase Management Systems

Certifications & Qualifications

PHRSHRM-CP

Industry Keywords

Employee RelationsWorkplace MisconductPerformance Improvement PlansEmployment SeparationTitle VIIADAFMLADecentralized Business EnvironmentsCentralized Employee Relations FunctionGeographically Dispersed Workforce

About the role

Key responsibilities & impact

Manage assigned employee relations cases from intake through resolution, including employee complaints, workplace misconduct, policy violations, performance concerns, and other employee relations matters
Conduct timely, thorough, and objective workplace investigations, including interviewing involved parties, gathering and reviewing evidence, documenting findings, and recommending appropriate next steps
Provide practical guidance to operational leaders on performance management, corrective action, performance improvement plans, employee conduct, and employment separations
Support the workplace accommodation interactive process, including gathering relevant information, coordinating with stakeholders, documenting outcomes, and monitoring approved accommodations
Identify potential employee relations risks and escalate complex, sensitive, or higher-risk matters to HR leadership, HR Business Partners, or Legal as appropriate
Maintain accurate and complete case documentation in designated systems, ensuring timely follow-up, clear stakeholder communication, and case resolution in accordance with established service standards
Partner with HR Business Partners, operational leadership, and other stakeholders to address employee concerns and support consistent application of company policies
Manage an active caseload while balancing competing priorities, meeting established timelines, and keeping stakeholders informed of case progress
Identify recurring employee relations concerns and opportunities to improve case management practices, processes, and employee experiences
Support the implementation of standardized employee relations processes, tools, and best practices
Perform other related duties as assigned

Requirements

What you’ll need

Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent combination of education and experience
3+ years of human resources experience, including 2+ years of direct employee relations, workplace investigations, or related experience
Demonstrated experience conducting workplace investigations, including employee interviews, evidence gathering, documentation, and preparation of findings and recommendations
Working knowledge of federal and state employment laws, including Title VII, ADA, FMLA, and other applicable regulations
Experience providing guidance to leaders on performance management, corrective action, employee misconduct, and employment separation matters
Strong investigative, analytical, organizational, and written communication skills
Ability to exercise sound judgment, manage competing priorities, and handle confidential employee matters with discretion
Experience supporting a large, geographically dispersed, multi-state workforce
Experience working within a centralized Employee Relations function or shared services environment
Experience using HR Acuity, Workday, or comparable HR and case management systems
Experience supporting field-based operations, construction, or other decentralized business environments
Professional certification such as PHR or SHRM-CP
Strong knowledge of employee relations practices, workplace investigation methodologies, and employment law principles
Ability to assess complex employee situations, evaluate risk, and develop objective, defensible recommendations
Ability to effectively advise and influence operational leaders at various organizational levels
Strong case management skills with the ability to independently manage multiple priorities and deadlines
Excellent interpersonal, interviewing, problem-solving, and written communication skills
Ability to maintain confidentiality and exercise sound judgment in sensitive situations
Must report to work reliably and regularly each working day

Benefits

Comp & perks

Real career growth
Comprehensive and affordable benefits package
Company ownership equity
Hands-on training
Advancement opportunities
Industry leading training programs
Leadership development and career growth tracks
Top Workplace with award winning culture